Visitation: scheduling, ID, and rules for in-person and video visits

  1. Confirm you are approved (if required). Some jails require every visitor to complete an application and be approved before visiting.
  2. Check the current schedule for that specific jail and housing area. Schedules can be limited (some jails publish one hour per week) and may be posted by housing unit.
  3. Show up ready for screening and check-in. At some facilities, sign-in starts about 15 minutes before the visit, and visitors are subject to search.

Visiting hours are county-specific. Houston County Jail lists visiting hours on Saturdays and Sundays from 8:00 a.m. through 5:00 p.m. Maury County publishes visiting days and hours by housing area and also flags that its visitation policy has changed, so read that page carefully before you go. For video visits, some jails publish the vendor they use (Maury County states video visitation is offered by VendEngine) and may require you to follow the vendor scheduling process.

Warning: For video visitation at some Tennessee facilities, you must agree to the visitation rules when scheduling. If rules are broken, the jail may suspend video visitation privileges (possibly indefinitely).

Common Questions

Q
How many visitors can an inmate have and what ID is required?

Visitor limits and ID rules are set by each jail. One Tennessee facility states a maximum of three visitors per visit, and it also requires government-issued photo identification that includes your name, address, and date of birth, with visitors subject to search.

Q
What happens if a visitor or inmate breaks visitation or video rules?

Privileges can be suspended. One Tennessee jail’s published video visitation information states you must agree to the visitation rules when scheduling, and it warns that if visit rules are broken, video visitation privileges may be suspended, possibly indefinitely.

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