Scheduling visits in Texas and what to expect on arrival or online
- Create your own account. Visitors must create their own online visitation scheduler accounts, TDCJ staff cannot create visitor accounts.
- Use an email you can keep long-term. Once an account is created for an email address, it cannot be deleted, and the email address cannot be changed.
- Complete the email validation. After you submit your email, the system sends a 7-digit validation code and link to finish registration.
- Confirm your loved one’s current housing before scheduling. Transfers happen, and the unit where they are housed affects where you go and what options are available.
In Texas, visitation is a privilege. It can be restricted temporarily because of rule violations, security concerns, lockdowns, serious incidents, or a health or safety emergency. Most visits can also be electronically monitored (attorney-client visits are the main exception). For contact visits, TDCJ allows a brief embrace and kiss once at the beginning and once at the end of the visit. If traveling isn't possible, TDCJ also offers remote video visitation through Securus. These visits are 60 minutes and cost $10.
Common Questions
Q
How do I schedule a visit and can TDCJ staff set up my account?
You must create your own online visitation scheduler account, TDCJ staff cannot create it for you. Once an account is created for an email address, it cannot be deleted and the email address cannot be changed, so choose an email you can keep. Before you schedule, confirm your loved one’s current housing location, transfers can affect your options.
Q
Are visits monitored and what contact visit rules should I know?
Yes, in TDCJ, visits (except attorney-client visits) may be electronically monitored, and visitation is a privilege that can be temporarily restricted for rule violations, lockdowns, incidents, or health and safety emergencies. During contact visits, embracing and kissing are permitted once at the beginning and once at the end of each visit.
Q
What should I check if the inmate was recently moved?
First, confirm their current housing location before you schedule a visit or travel, transfers can change everything. Then check whether the new unit offers the services you were using, such as remote video visitation, since remote options can be facility-specific.
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