Finding the right facility and visiting office
Before calling or emailing, confirm exactly where your loved one is housed and have their name and ID number ready. For Utah state prison visits, the Utah State Correctional Facility (USCF) publishes scheduling and application contacts on its website, including an email for scheduling questions, an email for visiting application help, and a USCF phone number. If you're driving to USCF, the Utah Department of Corrections also publishes directions from I-80 via the 7200 West exit and on to 8000 West. Central Utah Correctional Facility (CUCF) has a separate visiting office with its own mailing address, email, and phone number.
For county jails, look for the "inmate services," "visitation," or "jail information" page on the jail's website. County sheriff sites often cover many different services, so make sure you're actually in the jail section before acting on what you read. Watch for alerts and temporary service changes on local pages too (one jail currently posts that its fingerprinting machine is out of order). If you need accessibility accommodations, Weber County Jail publishes an ADA Coordinator contact with email, phone, and mailing address. If your visits get suspended at a county jail, some facilities publish an appeals process. Duchesne County Jail, for example, instructs visitors to address appeals to the Jail Commander at their PO Box.
Common Questions
Q
How do I block incoming calls from an inmate?
Cache County Jail states you can place a block by speaking with a member of jail administration at (435) 755-1000. If you still want controlled contact, Cache also describes setting up an account through NCIC to fund phone calls.
Q
Where should I send a money order for a county jail inmate?
Use the exact mailing address and payee the jail publishes. For example, Duchesne County Jail says money orders should be mailed to PO Box 10 in Duchesne, UT 84021 and made payable to the Duchesne County Jail. Other jails may use kiosks or online deposits instead (Weber County Jail describes a lobby kiosk and online deposits, and notes processing fees apply).
Q
My facility page says video visits only. Can I request an in-person visit?
Some facilities have moved away from regular in-person visits, but exceptions may be possible. Duchesne County Jail says regular in-person visits have been discontinued and that any in-person visit must be approved by the Jail Captain. They also state that visitation is meant to provide a safe atmosphere while supporting positive goals, and that violating visitation rules can lead to temporary or permanent suspension.
Q
How do I schedule a visit at the Utah State Correctional Facility?
UDC says the quickest way to schedule is by emailing uspscheduleavisit@utah.gov, and it also publishes a USCF phone number (801-522-7046). For visiting application questions, UDC lists uspvisiting@utah.gov. If you are driving to USCF for your visit, UDC also publishes directions from I-80 using the 7200 West exit and continuing to 8000 West.
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