Where to find facility and resource contact details in West Virginia
To call or mail something to a specific facility, start with the official phone number and street address. For example, North Central Regional Jail and Correctional Facility can be reached at (304) 873-1384. The street address is 1 Lois Lane, Greenwood, WV 26415.
For statewide support outside the facility, West Virginia 2-1-1 is a free, confidential referral and information hotline available 24/7 for connections to health and human services. The WV resource guide also lists Help4WV (Behavioral Health Referral & Outreach Call Center) at 1-844-HELP4WV and an Alcoholics Anonymous 24-hour hotline at 1-800-333-5051.
For juvenile-services visitation requests, the WV Division of Corrections & Rehabilitation Bureau of Juvenile Services accepts mail at 1409 Greenbrier Street, Charleston, WV 25311 (Attn: Visitors Request). The Bureau's phone number is 304-558-2036 and fax is 304-558-6032.
Common Questions
Q
How do I get on an inmate's visiting list?
In the federal (BOP) system, you must be on the inmate’s approved visiting list before you can visit. The BP-A0629 visitor form says you may need to complete a questionnaire and release form and return it to the institution address listed on the form. For WV juvenile-services visiting requests, the visiting request form instructs you to mail the completed request to the WV Division of Corrections & Rehabilitation Bureau of Juvenile Services at 1409 Greenbrier Street, Charleston, WV 25311 (Attn: Visitors Request).
Q
Where should I send legal mail or documents for an incarcerated person?
Legal mail rules depend on the system and facility, so use the facility’s instructions whenever you can. For example, one facility’s policy states legal mail from attorneys and courts should be sent directly to the facility at 2402 Godwin Blvd., Suffolk, VA 23434 for distribution. For WV DOC general mail, WV DOC states letters must be mailed to PO Box 336, Phoenix, MD 21131 with the incarcerated person’s full name and OID number and the full facility name.
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