How to deposit money to an inmate account in West Virginia
- Deposit by phone. Call 888-988-4768.
- Deposit online. Use ConnectNetwork.com.
- Deposit by mobile app. Use the ConnectNetwork app for iOS or Android.
- Build the account number exactly. Use the inmate’s eight-digit register number (no spaces or dashes) followed immediately by the inmate’s last name (example format: 12345678DOE).
- Use the correct company and receive code. BOP lists the company name as Federal Bureau of Prisons, Washington, DC, and the receive code as 7932.
- Plan for posting time. BOP states funds sent between 7:00 a.m. and 9:00 p.m. EST are typically posted within 2 to 4 hours, and funds sent after 9:00 p.m. post the next morning at 7:00 a.m. EST.
WV DOC's Trust Account lets incarcerated people purchase commissary items and self-fund inmate services. Deposited funds are used at the recipient's discretion. In the federal system, commissary rules vary by facility. One BOP commissary list states that inmates must present a properly filled-out commissary list and commissary identification card to shop. Leaving after turning in the list can forfeit weekly shopping privileges. Prices are subject to change, and all sales are final.
Common Questions
Q
What are the main ways I can put money on an inmate's account in WV and how long does it take?
WV DOC lists three ways to deposit to an inmate trust fund account: by phone, on the ConnectNetwork website, or in the ConnectNetwork mobile app. If your loved one is in a federal (BOP) facility and you use MoneyGram ExpressPayment, BOP states funds sent between 7:00 a.m. and 9:00 p.m. EST are typically posted within 2 to 4 hours, and funds sent after 9:00 p.m. post the following morning at 7:00 a.m. EST.
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