Question 1

Which address should I use to mail a regular letter versus legal mail to an inmate at Converse County Detention Center?

Accepted Answer

Converse County Detention Center states that beginning August 11, 2025, all inmate mail must be mailed to PO BOX 591, Longview, Texas 75606 with the inmate name and inmate number included. It also states that legal mail should still be sent directly to the Converse County Detention Center at 1201 Mesa Drive, Suite C, Douglas, WY 82633. Because mail rules can change, double-check the current instructions with the facility before you send anything.

Question 2

How do I register to visit an inmate who uses NCIC video visitation?

Accepted Answer

Registration is mandatory and is done at no cost through NCIC, using an internet-enabled device to create or log into your account. Once registered, pay attention to whether you are scheduling an on-site visit or a remote visit, because the facility may have different time windows for each.

Question 3

Are inmate phone calls billed, and can inmates receive incoming calls?

Accepted Answer

At Converse County Detention Center, the published rules state calls are billed at a per-minute rate with no connection fees. That facility also states inmates cannot receive incoming calls, except voicemail messages to approved inmates.

Question 4

How can a licensed attorney make sure inmate calls to them are not recorded?

Accepted Answer

One detention center publishes an Attorney Enrollment Form that allows a licensed attorney to register phone numbers so inmate calls to that number cannot be recorded or monitored. The same form states the Sheriff’s Office can verify the information submitted, including confirming the person is an actively licensed attorney.

Question 5

How do I send money to a Wyoming Department of Corrections inmate?

Accepted Answer

WDOC states you can send money through Access Secure Deposits by toll-free phone, internet, or walk-in deposit. WDOC lists fees “as low as $3.95” for phone deposits, “as low as $2.95” for internet deposits, and a flat $5.95 fee for walk-in deposits, and it provides the Access Secure Deposits phone number 1-866-345-1884.

Question 6

Can I send commissary money through the U.S. Mail?

Accepted Answer

Some detention centers explicitly prohibit it. One detention center’s commissary rules state funds may only be deposited through a deposit kiosk outside the visitation entrance or online, and detention staff members are prohibited from accepting, depositing, or processing funds sent through the U.S. Mail.

Question 7

How do I post bond for someone at Converse County Detention Center?

Accepted Answer

Converse County Detention Center states it accepts bond payments by card onsite or by phone through AllPaid, and that the fee is 8.5% of the transaction amount (with a $50,000 per-transaction limit). It also states you can call AllPaid at 888-604-7888 to post bond and you will need the inmate’s full name and inmate ID number.

Question 8

Can incoming mail be scanned and delivered electronically to inmates?

Accepted Answer

Yes, some facilities publish rules describing exactly that process. Converse County Detention Center states that once mail is received for processing it is scanned at a central processing location and then sent to the inmate electronically through the messaging system to be viewed on inmate tablets.

Question 9

Where can I send letters or documents to be included in a parole hearing packet?

Accepted Answer

The Wyoming Board of Parole states letters of support and confirmation of employment offers may be sent to the Board’s mailing address or via email, and they must be received at least two weeks before the hearing to be included. It also states unsigned letters may not be included, and that it cannot provide details regarding offenders or hearings to anyone other than certified victims (which includes friends and family members).

Question 10

Who do I call if I am worried about an inmate's immediate safety or mental health?

Accepted Answer

For someone in a WDOC prison, WDOC lists an Inmate Crisis Line at 855-602-0772 and says to provide the inmate’s location, name, number, and observations. WDOC also states the crisis line is not intended for inmates housed in county jails, and concerns about county jail inmates should be referred directly to the jail. For immediate crisis support, WDOC lists the National Suicide and Crisis Hotline as 988 (call or text 988).

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