Language options and where to find terms and privacy info
If English isn't your preferred language, check the login or home page for a language toggle. On the GTL visitation site, you'll find an Español option.
Before entering personal details, take a moment to find the site's Terms of Use and Privacy Policy links. The GTL visitation page includes both. Reading them helps you understand what information you're sharing and what rules apply when using the portal.
Common Questions
Q
How do I reset my password for the scheduling site?
Most scheduling portals include a “Forgot your password?” link right on the sign-in page. Select it and follow the instructions shown to recover or reset your password.
Q
How do I create or claim an account to schedule visits?
Look for a “CLAIM ACCOUNT” link (or a similar create-account option) on the scheduling portal’s login page. After you select it, follow the on-screen steps the portal requires to set up access.
Q
If I schedule a visit online, will that skip waiting in line and give me immediate confirmation?
Some portals advertise that reserving a visitation time helps you skip long lines and that visits are confirmed instantly. For example, the GTL visitation scheduling site describes both benefits, but the exact process can still depend on the facility’s scheduling rules.
Q
Does the scheduling site offer other languages?
Some scheduling portals include a language toggle on the login or home page. On the GTL visitation site, there is an Español option.
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