Quick checklist before you schedule or attend a visit
- ✓ Sign in to the scheduling portal so you can schedule and manage your visit
- ✓ Use the “Schedule Visits” feature (or similarly named option) to start your booking
- ✓ Select the date, time, and location offered by the portal
- ✓ Save your confirmation details after the visit is booked (the GTL portal confirms visits instantly)
- ✓ If the page is not in your preferred language, look for an Español option
- ✓ Review the Terms of Use and Privacy Policy links before you submit personal information
Common Questions
Q
How do I reset my password for the scheduling site?
Most scheduling portals include a “Forgot your password?” link right on the sign-in page. Select it and follow the instructions shown to recover or reset your password.
Q
How do I create or claim an account to schedule visits?
Look for a “CLAIM ACCOUNT” link (or a similar create-account option) on the scheduling portal’s login page. After you select it, follow the on-screen steps the portal requires to set up access.
Q
If I schedule a visit online, will that skip waiting in line and give me immediate confirmation?
Some portals advertise that reserving a visitation time helps you skip long lines and that visits are confirmed instantly. For example, the GTL visitation scheduling site describes both benefits, but the exact process can still depend on the facility’s scheduling rules.
Q
Does the scheduling site offer other languages?
Some scheduling portals include a language toggle on the login or home page. On the GTL visitation site, there is an Español option.
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