How to send messages, photos, and packages
Your main options for staying in touch with someone at Harris County Jail are video visits and outbound phone calls. Remote, off-site video visits are available at 700 N. San Jacinto: Monday through Friday from 4 to 9 p.m., and weekends from 8 a.m. to 9 p.m. Each session lasts 20 minutes and costs $5.99. To set up or manage video visitation, follow the facility's Video Visit PDF instructions, or contact Securus at 1-800-844-6591 during official visitation hours for help with scheduling and account setup. Phone access works differently: inmates cannot receive inbound calls, but they can place collect calls to approved numbers. Calls may be recorded or monitored. Attempting to transfer or conference a call will disconnect it. If you can't accept collect calls, set up an Advance Pay account through Securus.
Search for a loved one and send messages and photos in minutes.
Mailing letters or photos to someone in Harris County Jail? The process changed on June 16, 2025. Here's what's different, how to address mail so it actually arrives, and what to do for legal mail.
Harris County changed how inmate personal mail works starting June 16, 2025. To get your letter or photos to someone at the Baker Street buildings, you'll need to follow the new digital-mail rules—otherwise your mail could be delayed or sent back.
If you send personal mail to someone at Harris County Jail (Baker), the process changed on June 16, 2025. Here's how it works now, how to address your envelope correctly for Baker Street housing, and what mistakes most often cause mail to be returned or thrown out.
Remote, off-site video visits at 700 N. San Jacinto run Monday through Friday from 4 to 9 p.m., and on weekends from 8 a.m. to 9 p.m. Sessions are 20 minutes and cost $5.99.
Use the facility’s Video Visit PDF instructions to create and manage your account and schedule visits. You can also call Securus at 1-800-844-6591 during official visitation hours for setup and scheduling help.
You can't call an inmate directly because inbound calls aren't allowed. Inmates can place collect calls to approved numbers, but calls may be recorded or monitored. Transfer or conference attempts will disconnect the call. If you can't accept collect calls, set up an Advance Pay account through Securus so the inmate can reach you.
Harris County says attorneys can visit inmates 24 hours a day, seven days a week. Simple enough—except the same website also posts conflicting instructions about how far in advance you need to schedule. If you're planning an attorney visit at the Baker facility, treat the advance-scheduling requirements as unsettled and verify the current rule before you go.
Visiting 1200 Baker for the first time? Bring the right photo ID—original, valid, and unaltered—or you'll be turned away at the door.
Trying to reach someone at Harris County Jail? You have three main options: video visitation through Securus, phone calls placed by the inmate, and mail that gets processed digitally.
