Why You Can't Call an Inmate at Adams County Jail — Phone Rules, 3‑Way Calls, and Recording
Trying to reach someone at Adams County Jail? The first thing to know: you can't call them directly. Here's how the phone system actually works, what gets numbers blocked, and what's being recorded.
Adams County Jail doesn't allow inmates to receive incoming calls. Staff won't relay messages either - so calling the jail to pass along information won't work.
All contact happens when the inmate calls you. Need to add money so they can keep calling? There's a kiosk at the visitation entrance where you can deposit funds onto an inmate's phone or commissary account. It takes cash and major credit cards - often the fastest option when calls aren't going through.
- ✓ Add funds at the kiosk at the jail visitation entrance (cash and major credit cards accepted)
- ✓ Set up the online inmate account (if you’re using the phone service’s online tools)
- ✓ Call the Public Help line at 1-870-627-5476 for help setting up the online account or troubleshooting
Warning: Adams County Jail strictly prohibits connecting an inmate call to another number using 3‑way calling or “piggybacking.” If it happens, the number being called may be permanently blocked from the facility.
People sometimes try 3-way calling or piggybacking to add someone else to a conversation or route the call to a different phone. At Adams County Jail, that's not allowed. Even if your intentions are harmless, breaking this rule can cost you future contact - the called number may be permanently blocked.
Plan on very limited privacy. Adams County Jail records telephone calls made to or from inmates, and it also records video visits and text message communications involving inmates. The exception is if you’re the inmate’s attorney or clergy and you’ve been cleared by the facility - those calls are not recorded once that clearance is in place.
Note: Calls are recorded unless you’re the inmate’s attorney or clergy and you’ve been cleared by the facility.
- Keep the call one-to-one - don’t use 3‑way calling or try to connect the inmate’s call to another phone.
- Avoid “piggybacking” setups - any attempt to route the call through someone else’s number can violate the rule.
- Protect your access - if the rule is violated, the called number may be permanently blocked from the facility.
- ✓ Use the kiosk at the visitation entrance to deposit funds (cash and major credit cards accepted)
- ✓ Set up the online inmate account so you can manage the phone service
- ✓ Call the Public Help line at 1-870-627-5476 if you need help getting the account set up or working correctly
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