How to Send Money to Someone at Algoa and Set Up Phone Calls
Money and phone access are usually the first practical hurdles after someone arrives at Algoa. Here's how to deposit funds and get set up to receive calls through Securus.
You have two ways to put money on an offender's account at Algoa: an electronic transfer through JPay, or mailing a money order or cashier's check. Accuracy matters. Use the offender's name and ID exactly as provided, and don't split deposits across different accounts - DOC flags that, and it can cause problems for the person you're trying to help. If you mail funds, make the money order or cashier's check payable to the Missouri Department of Corrections. Include a completed Department of Corrections deposit slip. The offender can request blank slips and mail them to you, so you'll have the exact format the finance office needs.
Tip: Double-check the offender’s name/ID and follow the required payee and deposit-slip instructions - small mistakes are one of the most common reasons deposits get delayed.
Mail money orders or cashier's checks to: Offender Finance Office Missouri Department of Corrections P.O. Box 1609 Jefferson City, MO 65102 This address is for money transactions only. Don't include personal mail, photos, cards, stamps, or anything else. Fill out the deposit slip completely using blue or black ink.
To receive calls, set up an account through Securus. You can register online at the Securus website or call them directly at 1-800-844-6591. Once your account is active, you can manage how you receive and pay for calls. If you run into trouble during setup, calling is often the fastest way to sort things out or confirm your phone number is eligible.
- Start with Securus - Use the Securus website or call 1-800-844-6591 to begin.
- Create your account - Enter your information carefully so it matches the phone number you want to receive calls on.
- Set up how you’ll receive calls - Follow the prompts to choose and fund the option Securus requires for pre-paid calls.
Note: All offender phone calls are monitored for security purposes.
You'll hear a recorded message during calls letting you know it's coming from a correctional facility. If you receive unwanted calls, follow the phone prompts to block future calls to your number. If they continue, contact the institution with as much detail as you can. Keep in mind that call access depends on having funds available. If you want to help someone stay connected, funding their account through JPay - or setting up a call account through Securus - makes a real difference in how reliably calls go through.
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