How to Send Money to Someone at Southside Regional Jail: mail, kiosk, online and phone options
Sending money to someone at Southside Regional Jail is straightforward once you know your options. Here's how each method works and when to use it.
Southside Regional Jail accepts funds four main ways: by mail (money orders only), through the lobby kiosk (cash or credit), online through the ConnectNetwork portal, or by phone using the Automated Viapath Phone System. When you’re deciding which method to use, the key is knowing what you’re trying to fund. The jail’s options are set up so you can add money to either a commissary account (for store purchases) or a pre-paid phone account. If you’re local and want a same-day, in-person option, the lobby kiosk is the simplest. If you’re sending money from out of town, ConnectNetwork online deposits or the Viapath phone system are usually the fastest. Mail is still an option too, but the jail only accepts money orders through the mail, so you’ll want to follow that rule closely to avoid delays.
If you’re sending money through the mail to Southside Regional Jail, use a money order - this facility only accepts mailed funds in that form. Address mail to: Southside Regional Jail, 244 Uriah Branch Way, Emporia, VA 23847. A quick note about labeling: the jail’s site gives specific instructions for legal mail, including marking the outside of the envelope clearly with “Legal Mail” and using the same facility address. That’s separate from sending funds, but it’s helpful if you’re also mailing attorney-related paperwork and want it routed correctly. If you have questions about what the jail will accept or how to address something, you can call the facility at (434) 634-2254.
You can add funds in person using the kiosk in the lobby. The kiosk accepts cash in $5, $10, $20, $50, and $100 bills, and it also accepts credit cards. This is used to add money to the inmate’s account (the jail refers to it as the Commissary Trust Fund on the lobby kiosk), which is the balance they can use for commissary-related purchases and other approved uses tied to their account.
For online deposits, Southside Regional Jail directs families to use the ConnectNetwork portal. Through that portal, you can deposit money to either a commissary account or a pre-paid phone account, depending on what your person needs most. This is often the easiest option if you’re not able to get to the jail in person or you want to handle everything from home. One thing that helps: decide ahead of time whether you’re trying to support commissary purchases or phone calls, then make sure you’re selecting the right deposit option inside the portal so the money lands in the intended account.
Note: You can also add funds by phone through the Automated Viapath Phone System at 1-800-483-8314. That same number (or the ConnectNetwork portal) can be used to set up a payment plan for collect calls.
Commissary services at Southside Regional Jail are provided by Oasis Management Services. The jail also notes that friends and family can place commissary orders for inmates through jailcanteen.com. If you’re trying to help with food, hygiene items, and other commissary basics, ordering through the commissary vendor can be a more direct route than sending a care package on your own.
If what you’re really trying to do is add money for tablet-related services, Southside Regional Jail draws a clear line between tablet funds and the other deposit options. The jail’s tablet system is controlled through the Viapath/GettingOut app (GettingOut.com), and the jail says it has no access to funds on that account. So if you run into a problem - missing funds, login trouble, or anything else tied specifically to the tablet system - you’ll need to go through Viapath/GettingOut support rather than the jail. The contact number the jail provides for Viapath is (866) 516-0115.
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