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Send Photos & Mail at Southside Regional Jail, VA

How to send messages, photos, and packages

Overview

Southside Regional Jail uses third-party services for remote communication. For offsite video visits, ICSolutions handles registration and offers an iOS option through the ICS Mobile (ICSolutions) app. You'll need to create a free ICSolutions account on the vendor site and complete verification before scheduling. Offsite video visits are fee-based, with rates varying by facility. If your visit gets interrupted due to internet problems, those charges aren't refunded—contact the vendor for billing or technical support. Have a valid photo ID and an internet-enabled device with a camera and microphone ready when you register and join visits. For phone calls, each inmate can have up to 10 approved phone numbers on their calling list.

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Quick Facts

  • Each inmate is allowed up to 10 phone numbers on their phone list.
  • Visitors must register (free) with ICSolutions to participate in video visitation.
  • Offsite (video) visitation is fee‑based; costs vary by facility and internet interruptions during a visit are not refunded.
  • Visitors can conduct video visits from iOS devices by downloading the ICS Mobile (ICSolutions) app from the Apple App Store.
  • Legal mail must be clearly marked "Legal Mail" and mailed to the facility street address.

Send Photos & Mail Guides

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Before You Send That Letter: RSW Regional Jail's Mail Restrictions Checklist

- Send **all non-legal inmate mail** to: **RSW Regional Jail VA, P.O. Box 18247, Greensboro, NC 27419** - Put the **inmate’s full name**, **inmate ID number**, and **Facility ID 5258** on the envelope (missing info can keep it from being scanned) - Keep it to **10 pages or less per envelope** - Use paper that’s **8.5" x 11" or smaller** - Do **not** mail **magazines, books, packages, or any publications** to the processing center - Do **not** include **original photos** or **original important documents** (birth certificates, driver’s licenses, Social Security cards, Green Cards, etc.) — **they will not be returned** - Do **not** send **cash, personal checks, or money orders** to the processing center - Avoid prohibited content: **sexually explicit**, **gang-related**, **illegal activity**, **violence**, or **drug/alcohol use** — and **no photos of nude or partially clothed persons**

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How to Address Mail to RSW Regional Jail: When to Use Greensboro vs. Front Royal

Sending regular personal mail to someone at RSW Regional Jail? Don't address it to Front Royal. Almost all incoming inmate mail goes to a third-party processing center — a P.O. Box in Greensboro, North Carolina. Two exceptions: legal/privileged mail and money orders. Both must go directly to the facility's street address in Front Royal, Virginia (not the Greensboro P.O. Box). Getting the address right matters — the processing center has different rules than the jail for what it will accept.

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What Happens to Your Letter After You Mail It to RSW Regional Jail

If you're expecting your loved one to receive the actual envelope and pages you mailed, RSW Regional Jail's mail process might catch you off guard. Most personal mail goes through a third-party processing center, gets scanned, and arrives on the inmate's tablet as a digital copy.

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What You Need to Know Before Mailing a Letter to Alleghany Regional Jail

If you’re sending non-legal mail to someone at Alleghany Regional Jail, it doesn’t go straight to the jail. It must be mailed to the scanning/processing center at PO Box 18247, Greensboro, NC 27419, and you’ll need to use Facility ID 5004 so it routes correctly.

Common Questions

How do I register to video visit someone at Southside Regional Jail?

Create a free ICSolutions account on the vendor registration site and complete the vendor’s verification steps before scheduling. Have a valid government photo ID and an internet-enabled device with a camera and microphone ready to register and join visits.

Are video visits free at Southside Regional Jail?

No. Offsite video visits are fee-based, and rates vary by facility. If internet connectivity interrupts your visit, it isn’t refunded—contact the vendor for billing or technical support.

How many phone numbers can an inmate at Southside Regional Jail have?

Each inmate may list up to 10 phone numbers on their approved calling list.

How do I address regular mail to an inmate at Southside Regional Jail?

Address regular mail with the inmate’s full name and official ID number, plus the full facility name and state. Include your full physical return address. If the jail uses an off-site mail vendor, follow the vendor addressing instructions the facility provides.

How should I send legal mail to Southside Regional Jail?

Mark the envelope or package clearly as “Legal Mail.” Send it to the facility’s street address so it’s processed under the jail’s legal-mail procedures.

Can I send money to an inmate by mail at Southside Regional Jail?

Yes—send funds by mail as money orders only (cash and personal checks aren't accepted). Southside Regional Jail also has a lobby kiosk where you can add money to an inmate's account.

Other Guides for Southside Regional Jail, VA

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Every Way to Put Money on an Inmate's Account at Alleghany Regional Jail

Alleghany Regional Jail lists four main ways to add money to an inmate’s account: the Oasis/Tech Friends lobby kiosk, online deposits (the jail’s materials mention both jailATM.com and accesscorrections.com), phone deposits, and mailing a money order. Most electronic options come with a service fee. One thing that trips people up: the jail is clear that money is not accepted at the business office window, so plan to use the kiosk, an online/phone vendor, or mail a money order instead.

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