Who to Call About an Inmate at Allen County Jail (phone numbers & emails)
Getting bounced between departments wastes time. Use the contacts below to reach the right office at Allen County Jail—whether you need booking/bond info, medical, inmate services, records, or public information.
For bond information or general booking questions, call the Booking Desk at 419-993-1407. This is your go-to number to confirm whether someone is in custody, check bond status, or ask about basic booking details.
Tip: Use the Booking Desk (419-993-1407) for bond amounts, custody/booking status, and general prisoner information - not for medical or records requests.
For health-related concerns, call Inmate Health Care at 419-993-1428. Start here for medical questions.
There's also a second medical line: 419-993-1429. If one is busy, try the other.
When to call which: Call 419-993-1428 or 419-993-1429 for medical needs, including prescriptions or health concerns. For bond or custody status, use the Booking Desk at 419-993-1407.
For inmate services questions, contact Lieutenant Mat Johnson at 419-223-8573. This is the right number for issues that aren't about bond or medical care.
Prefer email? Reach Lieutenant Mat Johnson at johnsonma@acso-oh.us. Email works well when you need to include names, dates, or a detailed description of your situation.
For records requests, call the Records Bureau at 419-227-3535. This line handles records - not day-to-day inmate status questions.
You can also email records@acso-oh.us. When requesting traffic crash reports or criminal incident reports, include the date, time, location, and report number if you have it - this helps staff find your record faster.
For public information requests, call Public Information Officer Victoria Gonzalez at 419-221-5391. This is the contact for general public-facing questions - not booking, medical, or records.
You can also email Victoria Gonzalez at gonzalez@acso-oh.us. For records requests, you'll get faster results from the Records Bureau. For inmate-services issues, contact Inmate Services directly.
Need to escalate an administrative issue? Contact Jail Captain Clyde W. Breitigan III at 419-993-1410.
Quick Reference
- ✓ Booking Desk (bond & general booking/prisoner info): 419-993-1407
- ✓ Inmate Health Care: 419-993-1428
- ✓ Inmate Health Care: 419-993-1429
- ✓ Lieutenant Mat Johnson (Inmate Services): 419-223-8573
- ✓ Lieutenant Mat Johnson (Inmate Services) email: johnsonma@acso-oh.us
- ✓ Records Bureau: 419-227-3535
- ✓ Records Bureau email (records requests): records@acso-oh.us
- ✓ Public Information Officer Victoria Gonzalez: 419-221-5391
- ✓ Public Information Officer Victoria Gonzalez email: gonzalez@acso-oh.us
- ✓ Jail Captain Clyde W. Breitigan III: 419-993-1410
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