Calling Central Arizona Florence: How to Get Detainee Info, What to Have Ready, and How to Leave an Urgent Message
Need to locate someone or pass along urgent information? A prepared phone call saves you a lot of back-and-forth. Here's how to reach Central Arizona Florence, what to have ready, and how urgent messages work.
Call (520) 868-9095 for detainee information. The best time to call is between 8 a.m. and 4 p.m. - that's when staff can help you over the phone.
Have the person's biographical details ready before you dial. Staff can find records faster when you provide specifics - especially if the name is common, hyphenated, or has alternate spellings. Gather what you can ahead of time so you're not scrambling to remember details on the call.
- ✓ First name
- ✓ Last name (including any hyphenated last name)
- ✓ Any known aliases
- ✓ Date of birth
- ✓ Country of birth
- Call the detainee-information line - Dial (520) 868-9095 during the 8 a.m. to 4 p.m. window.
- Tell them it’s an urgent message - Be clear that you need to leave a message for a detainee.
- Provide the detainee’s identifying details - Give the detainee’s full name and alien registration number.
- Leave your callback information - Provide your name and a telephone number where you can be reached.
- Wait for delivery - The detainee will be given your message.
Note: To leave an urgent message, you must provide the detainee’s full name, alien registration number, and your name and phone number.
Detainees at this facility cannot receive incoming phone calls. You can't call and have staff transfer you, and leaving a voicemail somewhere won't trigger a callback - everything goes through the facility's process.
Need to communicate something time-sensitive? Call the detainee-information line at (520) 868-9095 between 8 a.m. and 4 p.m. For urgent situations, leave a message with the detainee's full name and alien registration number, plus your name and phone number. Staff will pass your message along.
Before you travel: Visitation hours can change due to COVID and other operational concerns. Call (520) 868-9095 to confirm current visitation hours and any restrictions before you make the trip.
Even if you've visited before, don't assume the schedule or rules are the same. A quick confirmation call can save you from arriving on a day when hours have shifted or temporary restrictions are in place.
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