How to Contact an Inmate at Aransas County Jail (TX)
Phone calls are the main way to stay connected with someone at Aransas County Jail. Here's how the phone system works, how to fund prepaid time, and what to verify before you spend money.
Aransas County Jail's phone system runs 24 hours a day, 7 days a week. That said, your person may not be able to call at any given moment. The system is available around the clock, but actual access depends on their housing unit and schedule.
Planning to send money for prepaid calling time or commissary? One thing to know: if an inmate has a negative balance, the commissary system automatically deducts 25% of any incoming funds to cover it. So they may not see the full amount you send.
Prepaid phone time at Aransas County Jail can be purchased a few ways. The inmate can buy time using their commissary funds, or they can follow the prompts on the phone system to purchase time directly.
- ✓ Use the lobby kiosk to add prepaid phone time.
- ✓ Add prepaid phone time online at www.telmate.com.
- ✓ Add prepaid phone time by phone at 1-866-665-7119.
- ✓ If you’re relying on the inmate’s balance instead, they can purchase prepaid time through commissary funds (using an order form from the pod officer) or by following the phone prompts.
- Confirm they can use the phones - Telephone service is available 24 hours a day, 7 days a week.
- Pick the funding route - Prepaid time can be purchased through commissary funds or by following the phone prompts.
- Add prepaid time if you’re paying from the outside - Use the lobby kiosk, www.telmate.com, or call 1-866-665-7119.
Note: If the inmate has a negative balance, 25% of incoming commissary funds are automatically deducted toward that balance. Keep this in mind if you're sending money specifically for phone time.
Confirm the phone setup before you rely on it. Aransas County Jail's rulebook says telephone service runs 24/7, but actual calling access can vary based on housing and day-to-day operations.
- ✓ Confirm the inmate can still purchase prepaid time using commissary funds.
- ✓ Confirm prepaid time purchases through phone prompts are still available on the phone system.
- ✓ Ask whether the 25% automatic deduction applies to the specific kind of funds you plan to send (it applies to incoming commissary funds when there is a negative balance).
- ✓ Confirm the outside payment options are still supported: lobby kiosk, www.telmate.com, and 1-866-665-7119.
Before you add prepaid time through a kiosk, website, or phone number, double-check the vendor details and any fees. Vendors and pricing can change. You don't want your money stuck in the wrong account.
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