How to visit, scheduling, dress code, and visitor requirements
To visit someone at Arrow Head Corrections Facility (ACC), you must register first at the East Canon Complex Visiting Center. Once registered, the center provides transportation to the ACC visiting rooms. Your visitor application must include a copy of a valid, unexpired government-issued photo ID, and the address on your ID needs to match your application. Approved visitors undergo annual background checks to stay active. Traveling from far away or visiting infrequently? Ask about special visits, which require a Special Visitation Application submitted to the location the facility specifies. Video visit refunds are handled by the video visit provider. Complete the application and follow the facility's scheduling instructions before planning your trip.
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Visiting someone at Arrowhead goes smoother when you show up with the right ID, the right clothing, and nothing that could get you turned away. Here's a quick prep guide before you head out.
Getting approved to visit at Arrowhead Correctional Center comes down to a complete application and the right supporting documents—especially if you're adding minor children or requesting a special visit.
Visiting at Arrowhead Correctional Center (ACC) requires some advance planning — all visits are appointment-only and must be scheduled a week ahead. Once you know the visit type and required paperwork, the rest comes down to showing up on time and checking in at the right location.
Visiting Arrowhead Correctional Center (ACC) is appointment-only, and you need to schedule a week in advance. On the day of your visit, check in at the East Canon Complex Visiting Center, then take facility-provided transportation to the ACC visiting rooms.
Video visits at Arrowhead Correctional Center are available, but a couple of setup steps trip people up—especially approvals and scheduling. Here's how it works with Securus, and what to do first so your visit doesn't get denied or cut short.
Need to schedule a visit, submit paperwork, or sort out a money-on-the-books issue? Here are the Arrowhead Correctional Center contacts you'll actually use.
Register at the East Canon Complex Visiting Center. Transportation is provided from the center to the ACC visiting rooms for registered visitors.
Submit a copy of a valid, unexpired government-issued photo ID, and make sure the address on your ID matches your visitor application. Active visitors also undergo annual background checks.
Video visit refunds are handled by the facility’s video visit provider. Contact the provider directly to request a refund.
Need the email address for visiting at Arrowhead Correctional Center? Call (719) 269-5603. This number is specifically for visitors who need the email address related to visitation.
Need to put money on someone's account at Arrowhead Correctional Center? You'll use an approved electronic or cash deposit option, not the mail.
Sending money to someone at Arrowhead? The method matters. Colorado DOC only accepts deposits through a few approved electronic vendors—mailed cash and money orders won't work.
