Sending Photos and Greeting Cards to Someone at Cerbat after Dec 15, 2025
After December 15, 2025, photos and greeting cards for someone at ASPC-CERBAT won't go directly to the prison. Instead, they're routed to ADCRR's Digital Processing Center in Texas, where they're scanned and delivered digitally.
Starting December 15, 2025, all incoming mail for someone at ASPC-CERBAT - except legal mail and packages - must go to the ADCRR Digital Processing Center in Texas. This includes the everyday stuff families send: letters, greeting cards, and photos. Everything gets scanned and delivered digitally. Good news if you slip up early on: ADCRR has a one-month grace period from December 15, 2025 through January 15, 2026. Items accidentally sent to the prison during that window will still be processed and provided to the inmate.
After December 15, 2025, address personal mail (letters, greeting cards, photos) to the Digital Processing Center. Include the inmate's identifying details: Inmate's full first and last name + ADCRR number, Prison Complex and Assigned Unit, PO Box 211309, Dallas, TX 75211. Missing the full name, ADCRR number, complex, or unit? That slows things down. Take an extra moment to write it clearly.
This change isn't just for one or two prisons - it applies to all ADCRR complexes and privately contracted facilities, including ASPC-CERBAT. Even if you've been mailing things the same way for years, switch to the Texas processing address for personal mail once the new procedure kicks in.
Timing tip: ADCRR’s partner, Securus, aims to process, scan, and make mail digitally available within 3 business days after it’s received at the processing center.
Once your photos or greeting cards arrive at the Digital Processing Center, they're scanned and delivered digitally. If the person you're writing to has a tablet, they'll view their scanned mail there. No tablet? They'll use a department-provided electronic kiosk - or receive a printed black-and-white copy instead.
Quick reality check: Even if scanning happens quickly (the goal is within 3 business days), how fast the inmate actually sees it depends on whether they're using a tablet, a kiosk, or waiting for a printed copy.
Request Return
- ✓ Include a self-addressed stamped envelope (SASE) inside your correspondence if you want the original physical photos/cards returned after scanning.
Sending something you want back - original photos, a handwritten card, anything with sentimental value? Include a self-addressed stamped envelope when you mail it. The originals don't stay on file forever: the contracted provider stores scanned physical mail for 90 days, then professionally disposes of it. Including the return envelope upfront gives the processing center a clear way to send your originals back within that window.
Original physical mail is stored by ADCRR's contracted provider for 90 days after scanning. After that, it's professionally disposed of. Don't count on the physical copy being kept long-term.
If your loved one says a scan never showed up - or you're seeing unusual delays - contact Securus Customer Service at (800) 844-6591. Support is available 24/7.
- ✓ Your name (the sender)
- ✓ The inmate’s full name and ADCRR number
- ✓ The prison complex and assigned unit you put on the address
- ✓ When you mailed it (approximate date)
- ✓ The address you sent it to (PO Box 211309, Dallas, TX 75211)
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