Who to Contact About Video Visits at Cerbat Unit: the correct email, phone number, and how to use them

For video visitation at Kingman Cerbat Unit, email Kingman.Cerbat.VidVis@azadc.gov. This is where you send scheduling requests and questions that work better in writing - especially when you want to include the incarcerated person's details and a specific date/time you're requesting.

• ✓ Your full name
• ✓ Your best contact info (phone number and/or email)
• ✓ The incarcerated person’s full name
• ✓ The incarcerated person’s ADCRR number
• ✓ The date/time you’re requesting (if you’re trying to schedule)
• ✓ Any special needs or constraints that could affect scheduling

Need to talk to someone? Call (928) 565-2460, the main number for Arizona State Prison – Kingman (Cerbat Unit). Calling works best when something is time-sensitive, you want to confirm they got your email, or you just need a quick answer about video-visitation logistics.

Before reaching out, check the Cerbat Unit visitation calendar on the ADCRR visitation schedule page. You'll see what dates and time slots are available for Kingman/Cerbat - so your request is clear and easy for staff to process.

1. Open the ADCRR visitation schedule page - this is where ADCRR posts unit calendars.
2. Find Kingman/Cerbat - look for the Kingman Cerbat (Cerbat Unit) listing.
3. Review the calendar - check the available dates and times before you reach out.
4. Write down your preferred slot - include it in your email or have it ready when you call.

Tips

• ✓ Use the same name and contact info every time you follow up (so your message is easy to match)
• ✓ Include your full name and a callback number
• ✓ Include the incarcerated person’s full name and ADCRR number
• ✓ Include the exact date/time you’re requesting (or a couple of options)
• ✓ Save any confirmations or replies (screenshots or a quick note of date/time and who you spoke with)