How to send messages, photos, and packages
Adult visitors applying for in‑person, phone, or video visits at ASPC‑Cerbat Unit must pay a one‑time, non‑refundable $25 background check fee. If you only want to receive inmate phone calls, you may be exempt from the $25 fee—but you'll still need to complete the phone-privileges application using the facility's instructions. Paying online? Expect a small transaction fee depending on the vendor: Keefe lists no fee, JPay adds $0.95, and GTL charges $1.00 for its internet options. For questions or help with digital mail, reach Securus Customer Service 24/7 at (800) 844-6591. To get connected, create an account with the approved vendor, add funds or credits if needed, and use the vendor's scheduling or messaging tools under facility rules.
Search for a loved one and send messages and photos in minutes.
Sending mail to someone at ASPC‑Cerbat Unit? The address you need depends on the date and what you're sending. Here's exactly how to format your envelope now, what changes on December 15, 2025, and how to keep your mail from getting returned.
After December 15, 2025, photos and greeting cards for someone at ASPC-CERBAT won't go directly to the prison. Instead, they're routed to ADCRR's Digital Processing Center in Texas, where they're scanned and delivered digitally.
ASPC‑Cerbat uses different mailing addresses depending on what you're sending—personal mail, packages and publications, or official government checks. Use the quick list below to make sure your item reaches the right place.
Adult visitors applying for in-person, phone, or video visits must pay a one-time, non-refundable $25 background check fee.
No. If you only want to accept inmate phone calls, you’re not required to pay the $25 background check fee, but you still must apply for phone privileges through the regular application.
Yes. Online transaction fees vary by vendor: Keefe charges no fee, JPay charges $0.95, and GTL charges $1.00 for the listed internet options. Create an account with the vendor and confirm any added charges before you submit payment.
Beginning December 15, 2025, send personal mail (letters, photos, greeting cards) to PO Box 211309, Dallas, TX 75211, and include the inmate’s full name, ADCRR number, and assigned unit. Before December 15, use P.O. Box 3009, Kingman, AZ 86402 with the inmate’s name and ADC number.
Securus aims to scan and make digital mail available within three business days of receipt, and the originals are stored for 90 days before disposal. If you want the original returned after scanning, include a self‑addressed, stamped envelope; for help, call Securus Customer Service at (800) 844‑6591 (24/7).
Effective January 7, 2026, send packages and publications to 801 E Jefferson Street, Phoenix, AZ 85034, and include the inmate’s full name, ADCRR number, and assigned unit. Official government mail (such as Veterans, Social Security, or Disability checks) must be sent to Arizona Department of Corrections, Inmate Trust Accounts Section at 1802 W Jackson Street, #161, Phoenix.
Getting approved to visit at ASPC‑Cerbat is mostly paperwork and patience. You'll check the schedule, submit an application, pay the background check fee (for most adult visitors), and wait for processing. Here's how the timeline and payment options break down.
Visiting someone at ASPC-Cerbat requires a $25 visitation background fee. Arizona's corrections system accepts payment through three different vendors, so you can pick whichever works best for you. The real difference? The transaction fees each vendor tacks on—some charge nothing, others add a few dollars depending on how you pay.
Setting up or troubleshooting a video visit at the Cerbat Unit? Two contacts matter most: the unit's public video-visitation email and the main ASP‑Kingman phone line.
