Mail, photos, messaging, and phone/call options for staying in touch.
Adult visitors applying for in‑person, phone, or video visits at ASPC‑Cerbat Unit must pay a one‑time, non‑refundable $25 background check fee. If you only want to receive inmate phone calls, you may be exempt from the $25 fee—but you'll still need to complete the phone-privileges application using the facility's instructions. Paying online? Expect a small transaction fee depending on the vendor: Keefe lists no fee, JPay adds $0.95, and GTL charges $1.00 for its internet options. For questions or help with digital mail, reach Securus Customer Service 24/7 at (800) 844-6591. To get connected, create an account with the approved vendor, add funds or credits if needed, and use the vendor's scheduling or messaging tools under facility rules.
Search for a loved one and send messages and photos in minutes.
Sending mail to someone at ASPC-Cerbat? A major change takes effect December 15, 2025. Here are the exact addresses you need, plus what your loved one will actually receive once Arizona switches to digital mail processing.
Sending mail to someone at ASPC‑Cerbat Unit? The address you need depends on the date and what you're sending. Here's exactly how to format your envelope now, what changes on December 15, 2025, and how to keep your mail from getting returned.
Contacting someone at ASPC-Cerbat Unit starts with an electronic application. Before you begin, know this: there's a one-time $25 background check fee for most contact types, all payments must be made electronically, and you have 30 days to submit fees and documents after applying.
If you only want to receive phone calls from someone housed at ASPC-Cerbat, you can get approved without paying the $25 background check fee. You still use the standard "Application to Visit an Inmate" process, but you select phone-only privileges instead of in-person or video visitation.
After December 15, 2025, photos and greeting cards for someone at ASPC-CERBAT won't go directly to the prison. Instead, they're routed to ADCRR's Digital Processing Center in Texas, where they're scanned and delivered digitally.
ASPC‑Cerbat uses different mailing addresses depending on what you're sending—personal mail, packages and publications, or official government checks. Use the quick list below to make sure your item reaches the right place.
Trying to set up or troubleshoot a video visit at ASPC-Cerbat? Here are the official resources to check first, plus who to contact when you still need help.
Setting up or troubleshooting a video visit at the Cerbat Unit? Two contacts matter most: the unit's public video-visitation email and the main ASP‑Kingman phone line.
Adult visitors applying for in-person, phone, or video visits must pay a one-time, non-refundable $25 background check fee.
No. If you only want to accept inmate phone calls, you’re not required to pay the $25 background check fee, but you still must apply for phone privileges through the regular application.
Yes. Online transaction fees vary by vendor: Keefe charges no fee, JPay charges $0.95, and GTL charges $1.00 for the listed internet options. Create an account with the vendor and confirm any added charges before you submit payment.
Beginning December 15, 2025, send personal mail (letters, photos, greeting cards) to PO Box 211309, Dallas, TX 75211, and include the inmate’s full name, ADCRR number, and assigned unit. Before December 15, use P.O. Box 3009, Kingman, AZ 86402 with the inmate’s name and ADC number.
Securus aims to scan and make digital mail available within three business days of receipt, and the originals are stored for 90 days before disposal. If you want the original returned after scanning, include a self‑addressed, stamped envelope; for help, call Securus Customer Service at (800) 844‑6591 (24/7).
Effective January 7, 2026, send packages and publications to 801 E Jefferson Street, Phoenix, AZ 85034, and include the inmate’s full name, ADCRR number, and assigned unit. Official government mail (such as Veterans, Social Security, or Disability checks) must be sent to Arizona Department of Corrections, Inmate Trust Accounts Section at 1802 W Jackson Street, #161, Phoenix.
The visitation application process at ASPC-Cerbat is manageable once you know the two pressure points: the $25 background check fee (for most adult visitors) and the deadlines that determine whether your application gets processed.
Getting approved to visit at ASPC‑Cerbat is mostly paperwork and patience. You'll check the schedule, submit an application, pay the background check fee (for most adult visitors), and wait for processing. Here's how the timeline and payment options break down.
If your loved one is still in intake, wait before submitting a visitation application. ADCRR specifically instructs visitors not to apply while someone is in the intake process at Alhambra or Perryville. Applying too early can create avoidable delays.
