Phoenix West's Second Chance Center & GEO Continuum of Care: What the Last Weeks Look Like
If your loved one is nearing release from Phoenix West, the final stretch involves more structured reentry planning than most people expect. Here's how the Second Chance Center and GEO Continuum of Care work, and what they can mean for housing, employment, counseling, and day-to-day support.
Phoenix West Correctional & Rehabilitation Facility is a minimum-custody adult male ADCRR facility operated by The GEO Group, Inc. Inside Phoenix West, there's a 200-bed Second Chance Center for people serving the last 8 to 9 weeks of their sentence. This is the "final weeks" unit families often hear about. Participants go through programs designed to prepare them for reentry into the community.
Contact: For Phoenix West visitation questions, use PHX.WEST.VIDVIS@AZADC.GOV. The facility’s listed address is 3402 W Cocopah St, Phoenix, AZ 85009.
The GEO Continuum of Care Program actually starts earlier than those final 8 to 9 weeks. Under this program, inmates are paired with Transitional Case Managers during their last 2 to 12 months of incarceration to work on goal-setting for life after release. Before release, they're also introduced to a Post Release Case Manager (based at GEO's corporate headquarters). That case manager may continue working with the person for up to one year after release. This matters if your family is trying to coordinate a stable transition from custody to the community.
- ✓ Mental health and substance-use counseling
- ✓ Housing assistance
- ✓ Transportation assistance
- ✓ Job search resources
- ✓ Limited financial help for clothing and tools
Families often notice two different "clocks" running near the end of a sentence at Phoenix West. The Second Chance Center is specifically a last 8 to 9 week placement. That's a tight window. The case-management side can begin much earlier. The GEO Continuum of Care Program pairs inmates with Transitional Case Managers during the last 2 to 12 months of incarceration, so planning and goal-setting may already be underway well before someone reaches the Second Chance Center.
Phoenix West also lists Arizona Correctional Industries (ACI) private partners tied to work experience. One named partner is Erickson Companies, where inmates construct building trusses for residential and multi-family home builders.
GEO's Continuum of Care materials explain the roles and timing for Transitional Case Managers (2 to 12 months before release) and a Post Release Case Manager (up to one year after release). What you won't find in the same public-facing information is a direct contact line or individual email for those case managers. That can be frustrating when you're trying to coordinate housing, transportation, or job planning. Your best bet is to start with the facility's established contact channels and ask for your message to be routed to the right staff member.
- Email the Phoenix West visitation contact at PHX.WEST.VIDVIS@AZADC.GOV and explain what you’re trying to coordinate (for example, housing planning, transportation on release day, or how to connect with reentry case management).
- Include identifying details so staff can route your question correctly, such as your loved one’s full name and any other ID number you normally use in ADCRR communications.
- Ask for the right point of contact by name: request that your message be forwarded to the appropriate Transitional Case Manager or reentry staff.
- Keep your request specific (one or two questions at a time). You will usually get a faster, clearer answer than with a long list of topics.
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