How to deposit funds, commissary, and payment options
Facility-specific instructions for sending money to someone at ASP-PHOENIX WEST were not available in public sources, so the guidance below reflects common Arizona state prison practices. Typically, you add funds through an approved third-party service online, by phone, or at an on-site kiosk. Arizona state prisons generally do not accept personal checks, money orders, or cashier's checks for deposits, making electronic vendor options the main route. When using an approved portal, you'll enter the incarcerated person's commissary/PIN or booking number along with your payment details. Online or phone deposits often post quickly when processed correctly. Expect transaction fees, since costs vary by vendor and payment method. Some required payments (such as background check or application-related fees) may need to be received within specific time windows, like within 30 days of the application, to be processed.
Search for a loved one and send messages and photos in minutes.
Facility-specific deposit instructions for ASP-PHOENIX WEST were not available in public sources. Generally, you'll use an approved third-party portal, phone service, or on-site kiosk and enter the inmate's commissary/PIN or booking number.
Arizona state prisons typically do not accept personal checks, money orders, or cashier’s checks for deposits. Check the facility’s official instructions if you need to confirm an exception or an alternative method.
Yes. Vendor fees vary by provider and transaction method, so review the fee disclosures before completing your deposit.
Applying to visit at Phoenix West is straightforward once you know the fee rules, deadlines, and how long processing takes. The sections below will help you avoid paying when you don't have to, and keep your application from stalling over missing paperwork.
That "$25 background check" can cost more than $25 once vendor transaction fees get tacked on. Here's how the common payment vendors compare, and how to keep those extra charges as low as possible.
No. If you only want to accept phone calls from an inmate — and you're not applying for in-person or video visits — you don't have to pay the $25 background check fee. That fee is required for adult visitors applying for in-person/phone and video visits under Department Order 911, but ADCRR makes a specific exception for phone-only contacts.
