How to deposit funds, commissary, and payment options
Money deposit rules for ASP-PHOENIX WEST follow Arizona ADCRR guidance. ADCRR doesn't accept personal checks, money orders, or cashier's checks for inmate account deposits—you'll need to use an approved third-party vendor or the facility's portal instead. For required payments like the $25 visitation background fee, you can use one of three approved vendors through storefront locations, phone, mobile apps, or online. Transaction fees depend on the vendor and payment method: online fees range from no fee up to $1.00, while storefront fees run higher. When submitting a deposit, enter the inmate's identifier exactly as shown and follow the vendor's prompts to avoid delays.
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No. ADCRR does not accept personal checks, money orders, or cashier’s checks for deposits to inmate accounts.
Use the facility’s approved online or phone portal, a third-party vendor app or website, or an on-site kiosk where available. Enter the inmate’s identifier and your payment details exactly so the funds post to the right account.
Yes. You can pay the $25 visitation background fee through approved vendors, and the transaction fee depends on the vendor and whether you pay online or at a storefront. Internet fees range from no fee to about $1.00, and storefront fees can be higher.
No. If you only want to accept phone calls from an inmate — and you're not applying for in-person or video visits — you don't have to pay the $25 background check fee. That fee is required for adult visitors applying for in-person/phone and video visits under Department Order 911, but ADCRR makes a specific exception for phone-only contacts.
Waiting for visitation approval is stressful—especially when you're trying to plan ahead. At Phoenix West, ADCRR tells applicants to expect a 60-day processing window, starting after they've received your payment (if required) and any supporting documents.
You can pay the $25 visitation background fee for ASP-Phoenix West (ADCRR) through three vendors: Keefe, JPay, or GTL. All three offer the same payment channels—storefront, phone, mobile app, or online. Your choice comes down to convenience and how much the vendor fee adds to your total.
