How Long Will My Letter Take to Reach an Inmate at Cheyenne? Scanning Times, Original Retention, and Post-Release Access
Sending a letter or photos to someone at ASPC-Cheyenne? All incoming mail gets scanned and delivered digitally now. Here's what to expect for timing, what happens to your originals, and how your person can keep their mail after release.
ADCRR uses a digital mail system for ASPC-Cheyenne. Your mail goes to a processing center, gets scanned, and is delivered electronically. Securus, ADCRR's partner, aims to process and make mail available within 3 business days of receiving it at the processing center.
Keep expectations realistic: The 3 business day target starts when mail arrives at the processing center - not when you drop it in the mailbox. Some pieces may take longer.
There's no extra charge. ADCRR's digital mail policy doesn't cost you anything as the sender, and the person receiving it doesn't pay either.
Your original letter or photos won't stay at the prison after scanning. ADCRR's contractor stores originals for 90 days, then professionally destroys them. Sending an irreplaceable photo? Keep a copy - the original will be disposed of.
Heads up: After the 90-day storage window closes, originals are gone for good. There's no way to retrieve them.
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- ✓ Put a self-addressed, stamped envelope inside your correspondence.
- ✓ Make sure the return envelope is addressed to you and has proper postage.
- ✓ Send your letter/photos as usual; the originals can be mailed back to you after scanning if that return envelope is included.
Don’t wait on originals: Including a self-addressed, stamped envelope is how you request the originals back, but the originals are still only stored for 90 days before disposal.
While incarcerated, your person has permanent access to all their digitized mail. After release, that changes. They'll receive login credentials and instructions to download their files - but only for 90 days. Once that window closes, the digital mail is deleted.
- Look for the release instructions - after release, the individual should receive instructions for where to access their digitized mail.
- Use the provided login credentials - those credentials are what allow access to the digital mail files.
- Download everything you want to keep within 90 days - the download period lasts up to 90 days after release.
Plan for the switch: Digital mail stays accessible throughout incarceration, but after release there's only a 90-day window to download everything before it's deleted.
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