What You Can Send to Cheyenne Now — Allowed Items and Common Mistakes That Get Mail Returned
Mail for someone at ASPC-Cheyenne goes through ADCRR's digital mail system—most personal mail gets scanned and uploaded rather than delivered as paper. Use the checklists below to send the right items to the right place and avoid the small addressing mistakes that get mail returned.
Since December 15, 2025, ADCRR uses a digital mail platform for incoming personal mail. Your letter gets sorted, scanned, and uploaded so your loved one can view it on their secure tablet. Keep it simple: only written correspondence (letters), greeting cards, drawings, and photos are accepted for scanning. Anything outside those categories won't be treated as regular personal mail - it may need to go to a different address or could be excluded entirely.
- ✓ Inmate’s full first and last name
- ✓ ADCRR number
- ✓ Prison complex
- ✓ Assigned unit
- ✓ Digital Processing Center (ADCRR)
- ✓ PO Box 211309
- ✓ Dallas, TX 75211
- ✓ If you want the original physical letter/card/photo returned after scanning, include a self-addressed, stamped envelope inside your correspondence.
Not everything goes through scanning. ADCRR's digital mail platform handles incoming mail except legal mail, parcels, publications, and official government mail. Those categories have separate, centralized handling. Send them to the digital processing address anyway, and you're looking at delays or a return. Match the item type to the correct destination before you seal the envelope.
- ✓ Packages and publications address: 801 E Jefferson Street, Phoenix, AZ 85034
- ✓ Include inmate’s full first and last name
- ✓ Include ADCRR number
- ✓ Include prison complex
- ✓ Include assigned unit
Warning: ADCRR does not accept checks, money orders, or cashier’s checks for deposit to an inmate’s account at any Arizona State complex.
Addressing Mistakes
- ✓ Write the inmate’s full first and last name on the envelope
- ✓ Add the ADCRR number (missing it can trigger a return)
- ✓ Use the correct Digital Processing Center address (PO Box 211309, Dallas, TX 75211)
- ✓ Include the prison complex and assigned unit
- ✓ If the inmate number, full name, or correct address is missing, the mail will be returned to the sender
A correct envelope includes all the routing details staff need: the incarcerated person's full first and last name, their ADCRR number, the prison complex and assigned unit - sent to the Digital Processing Center at PO Box 211309 in Dallas. The most common mistakes are simple omissions: leaving off the ADCRR number, using only a first name or nickname, or sending personal mail to an address other than the Digital Processing Center. Any of these can get your mail returned.
Quick Do Dont
- ✓ Do send only scannable items for digital mail: letters, greeting cards, drawings, and photos
- ✓ Do include the inmate’s full first and last name and ADCRR number every time
- ✓ Do include a self-addressed, stamped envelope inside your correspondence if you want the originals back after scanning
- ✓ Don’t send checks, money orders, or cashier’s checks for deposit
- ✓ Don’t assume “close enough” addressing will work - missing the full name, inmate number, or correct address can get the mail returned
Find an Inmate at ASPC-Cheyenne
Search for a loved one and send messages and photos in minutes.
