How to visit, scheduling, dress code, and visitor requirements
General population visiting at ASPC-Cheyenne runs Saturdays, Sundays, and posted holidays in two blocks: 8:00 a.m.–12:00 p.m. and 12:00 p.m.–4:00 p.m. Registration for the Cheyenne Unit ends at 2:00 p.m. The unit also offers enhanced evening visits from 2:00 p.m.–6:00 p.m., so confirm check-in details before you go. Non-contact visits are held Tuesdays by appointment only. Adult visitors applying for in-person, phone, or video visits must pay a one-time, non-refundable $25 background check fee (phone-only visitors are exempt). Applications go through the electronic system, payments use your Application Visitor ID, and processing can take up to 60 days. Vendor transaction fees vary: Keefe charges no fee, JPay charges $0.95, and GTL internet/mobile charges $1.00. Payment plus required documents must arrive within 30 days or your application stays incomplete.
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Visiting at Cheyenne Unit starts with an ADCRR visitation application. A couple of small missteps can slow everything down. Use the checklist below to submit the form correctly, pay the right fee (if it applies to you), and avoid an application that never gets processed.
If you’re paying the $25 visitation background fee, you can use any of the three approved vendors: Keefe, JPay, or GTL. Friends and family can pay through several channels—online, a mobile app, by phone, or at a storefront/walk-up location—but the payment still needs to be submitted electronically. Before you start, have your Application Visitor ID ready, because you’ll need to enter it when you submit the payment.
Applying to visit someone at the Cheyenne Unit comes down to paperwork and patience. Submit the application electronically, pay the background check fee online, then wait for processing.
Visiting at ASPC-Cheyenne (Cheyenne Unit) is straightforward once you match your plan to the right visit type and schedule. Start by confirming the current calendar, then make sure any required approvals and background-check payments are handled before you travel.
General population visits are Saturdays, Sundays, and posted holidays from 8:00 a.m.–12:00 p.m. and 12:00 p.m.–4:00 p.m. Visit registration ends at 2:00 p.m., and Cheyenne also lists enhanced evening visit times from 2:00 p.m.–6:00 p.m. Non-contact visits are Tuesdays by appointment only.
Submit your visitation application electronically. Don't apply while the inmate is in intake at Alhambra or Perryville. Adults applying for in-person, phone, or video visits must pay a one-time, non-refundable $25 background check fee (phone-only visitors don't pay). Pay electronically using your Application Visitor ID. Transaction fees vary by vendor: Keefe charges no fee, JPay charges $0.95, and GTL internet/mobile charges $1.00. ADCRR may take up to 60 days to process. Payment and required supporting documents must arrive within 30 days or your application stays incomplete.
Yes, special visits may be approved by the Deputy Warden. They require a written inmate request submitted at least 30 days in advance.
Mailing someone at the Cheyenne Unit? Most personal mail now goes to a central processing address where it's scanned and delivered digitally. Get the dates and addresses right, or your letter comes back.
In Arizona, digital mail means your physical letter gets scanned at a central location and delivered electronically for the inmate to view. Once Securus (the department's partner) receives your mail, they aim to have it processed, scanned, and available within 3 business days.
Sending a letter or photos to someone at ASPC-Cheyenne? All incoming mail gets scanned and delivered digitally now. Here's what to expect for timing, what happens to your originals, and how your person can keep their mail after release.
