How to visit, scheduling, dress code, and visitor requirements
Visiting someone at ASPC‑D Gila Unit starts with completing the electronic visitation application and submitting your supporting documents and payment. All adult applicants for in‑person, phone, or video visits must pass a criminal background check and pay a one‑time, non‑refundable $25 fee. If you're only accepting phone calls, you don't pay this fee. Payments are electronic only—you'll need your Application Visitor ID to pay through Keefe, JPay, or GTL. Transaction fees vary by provider and payment method. Get your documents and fee in within 30 days of your application date, or it'll be marked incomplete. Once everything's received, expect up to 60 days for processing. System changes can sometimes slow things down.
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Getting approved to visit someone at Gila Unit takes paperwork and patience. You'll submit your application electronically, pay any required fees, send supporting documents within 30 days, then wait for a decision. Here's how to navigate the process without hitting common snags.
Applying to visit someone at ASPC Douglas Gila Unit? The $25 background check is real, required for most adult visitors, and non-refundable. It applies whether you're seeking in-person visits, phone privileges as a visitor, or video visits. The one exception: if you only want to receive phone calls from an inmate — without applying for visitation or video — you can skip the fee. Timing matters. Your background check payment and any supporting documents must arrive within 30 days of your application date. Miss that window, and your application is considered incomplete. It won't be processed. Waiting to pay doesn't just cost you $25 — it costs you time.
Adult visitors applying for in‑person, phone, and video visits must pay a one‑time, non‑refundable $25 background‑check fee. If you’re accepting phone calls only, you’re exempt from the $25 fee.
You must pay electronically using your Application Visitor ID. Payments can be made through Keefe, JPay, or GTL, and transaction fees vary by vendor and payment method.
Expect up to 60 days for processing after your payment and supporting documents are received. If the fee or documents don't arrive within 30 days of the application date, your application will be marked incomplete. System changes can also cause delays, so apply early and confirm status with the inmate.
As of December 15, 2025, most incoming letters to people in Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) facilities are routed to a Digital Processing Center in Texas. There, they're scanned and delivered digitally. This applies to regular personal mail—not legal mail, parcels, publications, or official government correspondence. For personal mail headed to ASPC-D Gila Unit, there's no limit on how much you can send. Once scanned, items are available on the recipient's secure tablet or through an electronic kiosk.
Want the original paper letter back after ADCRR scans it? You'll need to include a self-addressed stamped envelope (SASE) with your correspondence.
Starting December 15, 2025, most personal mail for someone at Gila Unit goes through ADCRR's Digital Processing Center in Texas. Use this address for personal letters, greeting cards, and photos — but not for legal mail, parcels, publications, or official government mail. Address your envelope like this: Arizona Department of Corrections, Rehabilitation and Reentry Inmate's Full First and Last Name + ADCRR Number Prison Complex, Assigned Unit PO Box 211309 Dallas, TX 75211
