What Can You Actually Send in a Letter to Santa Rita? Arizona's Digital Mail Scanning Rules
Keep your letter mail to Santa Rita simple. ADCRR's digital mail system only scans written correspondence (letters), greeting cards, drawings, and photos. Planning to tuck in something extra? It won't go through the scanning process - use a different method instead.
Timing: Starting December 15, 2025, incoming non-legal mail is routed to ADCRR’s Digital Processing Center in Texas for scanning and upload (with certain exceptions like legal mail, parcels, publications, and official government mail).
Some mail skips the digital scanning process entirely. Legal mail, publications, and packages need to go to ADCRR's centralized mail processing address in Phoenix instead. One timing detail for packages: the Phoenix address becomes the destination starting January 7, 2026. Sending a package? Use the Phoenix address and note that date - otherwise your item could get delayed or rejected.
Phoenix centralized address (for legal mail, publications, and packages): Arizona Department of Corrections, Rehabilitation and Reentry Inmate’s Full First and Last Name + ADCRR Number Prison Complex, Assigned Unit 801 E Jefferson Street Phoenix, AZ 85034
Want your original paper copy back after scanning? Include a self-addressed, stamped envelope (SASE) with your correspondence. Without one, the physical mail won't be returned to you after processing.
Once your mail is scanned, the original doesn't stick around forever. ADCRR's contracted provider stores physical mail for 90 days, then professionally disposes of it.
No tablet? The person you're writing to can still see your mail. ADCRR provides access through an electronic kiosk, or they'll print a black-and-white copy for viewing.
Wondering if your letter is delayed? Here's the benchmark: Securus, ADCRR's contracted partner, commits to processing, scanning, and making mail digitally available within 3 business days of receipt.
Help line: For digital mail support, Securus Customer Service is available 24/7 at (800) 844-6591.
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