Penmate Inmate Support Guides

How to Send Mail to Someone at Manzanita Unit After December 15, 2025

Starting December 15, 2025, personal mail for someone at Manzanita Unit gets routed to a digital processing center for scanning. Use the correct address and include all required details so your letter reaches their secure tablet.

• 3 min read Verified from official sources

Starting December 15, 2025, all personal incoming mail for people at Manzanita Unit (letters, cards, photos, and drawings) must go to ADCRR's Digital Mail Processing Center in Texas. Once there, mail is sorted, scanned, and uploaded to the recipient's secure tablet. Packages and publications follow different rules: beginning January 7, 2026, send those to ADCRR's centralized Phoenix address, not the Texas processing center.

Addresses (don't mix them up): Personal letters, cards, photos, and drawings (effective Dec 15, 2025): Arizona Department of Corrections, Rehabilitation and Reentry; Inmate's Full First and Last Name + ADCRR Number; Prison Complex, Manzanita Unit; PO Box 211309; Dallas, TX 75211. Packages and publications (effective Jan 7, 2026): Arizona Department of Corrections, Rehabilitation and Reentry; Inmate's Full First and Last Name + ADCRR Number; Prison Complex, Manzanita Unit; 801 E Jefferson Street; Phoenix, AZ 85034.

  1. Write ADCRR’s name on the first line - Arizona Department of Corrections, Rehabilitation and Reentry.
  2. Add the incarcerated person’s info - include their full first and last name plus their ADCRR number.
  3. List the facility details - write Prison Complex, Manzanita Unit.
  4. Use the Texas digital processing address - PO Box 211309, Dallas, TX 75211 (this is the required destination for personal mail after December 15, 2025).

Accepted for scanning: Only written correspondence (letters), greeting cards, drawings, and photos are accepted for scanning into the digital mail system.

This change covers personal written correspondence for people at Manzanita Unit. Sending a letter, greeting card, drawing, or photos? That mail goes through the digital mail process and must be sent to the Texas Digital Mail Processing Center. From there, it gets scanned and uploaded to the person's secure tablet.

December 15, 2025 marks the start date for routing personal mail through the Texas processing center. Packages and publications follow a separate timeline: send those to the Phoenix address starting January 7, 2026. During the transition, double-check which category your item falls into before mailing.

After your mail is scanned, the original physical item is kept by ADCRR’s contracted provider for 90 days. After that, it is professionally disposed of.

  • ✓ Include a self-addressed, stamped envelope (SASE) inside your mailing if you want the original physical mail returned after it is scanned.

Help line: Digital mail support is available 24/7 through Securus Customer Service at (800) 844-6591.

Quick Checklist

  • ✓ Use the incarcerated person’s full first and last name and ADCRR number.
  • ✓ Write Prison Complex, Manzanita Unit on the address.
  • ✓ For letters, greeting cards, drawings, and photos after Dec 15, 2025, mail to PO Box 211309, Dallas, TX 75211.
  • ✓ If you want your original items back after scanning, include a self-addressed, stamped envelope (SASE).
  • ✓ Do not send packages or publications to the Texas PO Box. Starting Jan 7, 2026, send them to 801 E Jefferson Street, Phoenix, AZ 85034.

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