How to Send Money to Facility
Sending money and paying fees is straightforward once you know which vendors and payment methods are accepted. The key is using an approved channel and avoiding payment types the facility won't accept.
Friends and family can pay visitation background fees through any of the three approved vendors. Most vendors offer several ways to pay: walk-up (storefront), phone, mobile app, or online.
One major limitation: the Arizona Department of Corrections, Rehabilitation and Reentry does not accept checks, money orders, or cashier's checks for deposits to an inmate's account at any Arizona State Complex. If you were planning to mail a money order or bring a cashier's check, you'll need to use an approved electronic option instead.
Note: The evidence provided does not include details like exact vendor phone hours, storefront locations, or whether fees change by payment channel beyond the specific examples listed below. Before you pay, verify the current options with the facility and the vendor you plan to use.
Steps to Follow
- ✓ Use one of the three approved vendors for visitation background fees.
- ✓ Choose the payment channel that works for you: storefront (walk-up), phone, mobile app, or internet.
- ✓ Double-check that the vendor and channel you pick are enabled for the fee you are trying to pay.
- ✓ Do not use checks, money orders, or cashier’s checks for deposits to an inmate’s account at Arizona State Complexes.
- ✓ Check the transaction fee before you submit payment online. For a $25 visitation background fee paid via internet, the listed examples show Keefe with no transaction fee and JPay at $0.95 per transaction.
Confirm which vendors are currently approved for this facility and which channels each one supports (storefront, phone, mobile app, online). Even when a vendor is approved, not every channel works for every type of payment.
Check the current transaction fees right before you pay. For example, a $25 visitation background fee paid online shows no fee through Keefe and $0.95 through JPay. But fees vary by vendor, channel, and amount, and they change over time.
Planning to send funds by check, money order, or cashier's check? Confirm directly with the facility what alternatives they accept for your specific deposit. These payment forms are not accepted for inmate account deposits at any Arizona State Complex, so verify the approved method before spending money on something that will be rejected.
Where to confirm details: Check the facility’s official information and the approved vendor’s published instructions, or contact the facility office that handles finances or visitation fees to confirm the current process.
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