How to Send Money to Facility

If you're an adult applying to visit, the first money step is the visitation background check fee. Adult visitors applying for in-person, phone, or video visits must pay a one-time $25 background check fee. It's non-refundable.

You'll need to pay that $25 fee electronically through one of the approved payment vendors. For deposits to an inmate's account at an Arizona State Complex, ADCRR does not accept personal checks, money orders, or cashier's checks.

For the $25 background fee, you can use any of the three approved vendors: Keefe, JPay, or GTL. Payment options include storefront (walk-up), phone, mobile app, or internet.

Steps to Follow

• ✓ Confirm you are applying as an adult visitor for in-person, phone, or video visits, and plan for the one-time non-refundable $25 background check fee
• ✓ Use an approved electronic payment vendor for the visitation/background check payment (Keefe, JPay, or GTL)
• ✓ Pick the payment channel that works for you: storefront (walk-up), phone, mobile app, or internet
• ✓ Complete the electronic payment and keep your receipt or confirmation details

Want to keep costs down? Compare transaction fees before choosing a vendor. For internet, mobile, or phone payments, Keefe has no transaction fee, JPay charges $0.95, and GTL charges $1.00. Storefront payments follow the same pattern, except GTL's fees jump to $2.50 through CheckFreePay or $4.50 through Western Union.

1. Confirm the $25 fee applies to your situation - Adult visitors applying for in-person, phone, or video visits must pay the one-time, non-refundable $25 background check fee. Before you pay, double-check whether anything about your visitor type changes that requirement.

1. Verify the current approved vendor list - The visitation/background check payment must be made electronically using the listed payment options, and the listed vendors are Keefe, JPay, and GTL.
2. Confirm the channel you plan to use is available - Friends and family can pay by storefront (walk-up), phone, mobile app, or internet.
3. Re-check transaction fees right before paying - Fees vary by vendor and channel (for example, Keefe is listed as no-fee in multiple channels, while JPay and GTL charge small transaction fees), and posted fee schedules can change.

Adding money to an inmate's account (not the $25 visitation fee) works differently. Confirm the current deposit rules for the specific Arizona State Complex. ADCRR does not accept personal checks, money orders, or cashier's checks for inmate account deposits at any Arizona State Complex. Use the approved electronic deposit method instead.