Penmate Inmate Support Guides
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Who to contact with questions about Dakota Unit visits or mail

Need to schedule a visit, sort out a mail issue, or just find someone who can actually help? Here are the most direct contact points for the Dakota Unit at ASPC‑Yuma.

• 1 min read • corrections.az.gov
Who to contact with questions about Dakota Unit visits or mail

For Dakota Unit visitation questions, email yuma.dak.east.vidvis@azadc.gov. This is your best bet for scheduling help, video visit questions, or checking on your visitor approval status.

Can't get what you need through the visitation email? Call the ASPC‑Yuma main line at (928) 627-8871. This number handles general facility questions that don't fit neatly under visitation scheduling.

For digital mail support, contact Securus Customer Service at (800) 844-6591. They're available 24/7, year-round - helpful when you're dealing with missing or delayed mail.

Who to contact with questions about Dakota Unit visits or mail

When to Email or Call

  • ✓ Use yuma.dak.east.vidvis@azadc.gov for Dakota Unit visitation help, including scheduling, video visit questions, and visitor status.
  • ✓ Call (928) 627-8871 for general ASPC‑Yuma questions or if you can’t resolve a visitation issue by email.
  • ✓ Call Securus Customer Service at (800) 844-6591 (24/7) for ADCRR digital mail support and troubleshooting.

If mail isn't arriving, first double-check the address. For someone in the Dakota Unit, mail should go to their name and ADC number at: P.O. Box 8909, San Luis, AZ 85349. Address looks right but still having problems? That's when to contact Securus for help.

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