Augusta Corrections Center, Va
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Guides for This Facility

How to Set Up Your First Phone Call with Someone at Augusta Corrections Center (VADOC phone system)
Setting up your first phone call at Augusta Corrections Center comes down to two things: creating your account with the VADOC phone vendor, and getting your number on your loved one's approved call list. Here's how to handle both.
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What to Do If Your ConnectNetwork (AdvancePay) Account Becomes Inactive — Tips for Augusta Families
If your loved one is at Augusta Corrections Center, phone calls are handled through Virginia Department of Corrections guidelines. VADOC Operating Procedure 803.3 covers all VADOC facilities, and the phone system runs through ConnectNetwork by Global Tel*Link. For families, this typically means setting up an AdvancePay prepaid account—money you deposit through ConnectNetwork to receive collect calls from your incarcerated loved one. Here's what catches many people off guard: the inactivity policy. As of December 28, 2022, AdvancePay accounts can become inactive and subject to forfeiture after 180 consecutive days without use (unless state law or contract terms require otherwise). If you keep money in the account "just in case," make sure it doesn't sit untouched long enough to trigger that clock.
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Phone Calls During Restrictive Housing at Augusta Corrections Center: What Families Should Know
If your loved one is at Augusta Corrections Center, the phone restrictions in restrictive housing aren't unique to Augusta. Virginia Department of Corrections Operating Procedure 803.3 applies to all VADOC facilities—so the same call-access rules show up across the system.
Read GuideAt a Glance
Visitation
- Virginia facilities may offer both in‑person and video visits; availability and whether visits are contact vs. non‑contact vary by location.
- Adults must submit a visitor application and background authorization to the Central Visitation Unit and await approval; out‑of‑state processing can take longer.
- Video visits are typically scheduled in advance and often require at least 24 hours' notice, while in‑person scheduling windows vary by facility.
Communication
- Inmates and CCAP probationers/parolees at Augusta may have up to 15 telephone numbers on their approved call list.
- Call lists are created and managed by inmates using the auto‑enrollment system by dialing *44.
- A telephone number is not active on an inmate's list until the telephone subscriber grants consent through an automated process.
Sending Money
- To deposit to an inmate's PIN Debit Account through ConnectNetwork you need the inmate's 7-digit state ID number.
- ConnectNetwork/AdvancePay accounts become inactive and are subject to forfeiture after 180 consecutive days of inactivity (effective Dec 28, 2022).
- Phone, tablet, and commissary accounts often require separate vendor portals and have different posting rules.
Contact Info
- VADOC operating procedure 803.3 applies to all units operated by the Virginia Department of Corrections.
- The VADOC inmate phone system is operated by ConnectNetwork (Global Tel*Link).
- Family and friends can set up a prepaid phone account via ConnectNetwork or call the vendor toll-free at 1 (800) 483-8314 to receive calls.
Facility Info
- VADOC operating procedure 803.3 applies to all units operated by the Virginia Department of Corrections.
- Inmates who activate or use the telephone system consent to monitoring and recording of their calls.
- Scheduled telephone service hours vary by facility security level and should be provided in orientation materials or posted for inmates.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting someone at Augusta Corrections Center takes planning. Virginia facilities can offer in-person visits, video visits, or both, and contact vs. non-contact rules depend on the location and schedule. Visiting days, hours, and visit lengths are set by the facility—many use weekend time slots and may include some state holidays, but this varies. Confirm before you go. Most adults need to submit a visitor application and background authorization to the Central Visitation Unit and wait for approval. Out-of-state applications can take longer. Video visits typically require advance scheduling—often at least 24 hours, sometimes up to two weeks. Bring a valid government-issued photo ID that matches your application. List minors on the adult application, and follow the dress code and other on-site rules.
Communication
Phone service at Augusta Corrections Center runs through ConnectNetwork (Global Tel*Link). To receive calls, set up a prepaid account through the vendor or call toll-free support at 1‑800‑483‑8314 for help with collect calling. Inmates and CCAP probationers/parolees use an approved call list limited to 15 numbers. They manage the list through the auto-enrollment system by dialing *44. Your number won't activate until you complete the vendor's automated consent/verification process. Calls are monitored and recorded—except properly verified attorney calls, which require a recording block requested in advance. Calls are generally limited to 20 minutes, and access can be suspended during counts or emergencies.
Read full guideSending Money
To send money at Augusta Corrections Center, you'll typically use ConnectNetwork to fund an inmate's PIN Debit account. When depositing online, enter the inmate's 7-digit state ID number—this is required to credit the right account. Watch your own ConnectNetwork/AdvancePay activity too: accounts with 180 consecutive days of inactivity become inactive and are subject to forfeiture under a policy effective Dec 28, 2022. Before paying, double-check which account you're funding (commissary, phone, or tablet). Different account types often use separate vendor portals and can have different posting rules. If a deposit doesn't show up, contact the vendor and the facility's finance/commissary support to trace the payment and confirm posting times.
Read full guideContact
Contact procedures at Augusta Corrections Center follow VADOC operating procedures used across Virginia Department of Corrections facilities. For phone calls, the inmate calling system runs through ConnectNetwork (Global Tel*Link). Set up a prepaid account through the vendor, or call toll-free support at 1 (800) 483-8314 for help receiving calls. Phone service hours vary by facility and are usually provided in orientation materials or posted where inmates can see them—check facility notices for current times. For other matters like court scheduling, victim services, records requests, or emergencies, contact the appropriate office directly. Have the inmate's full legal name and date of birth or booking/ID number ready. Bring photo ID for records requests or in-person pickups.
Common Questions
Showing 6 of 15How do I apply to visit someone at Augusta Corrections Center, Va?
Submit the visitor application and background authorization to the Central Visitation Unit. Wait for approval before you try to schedule a visit—processing can take longer if you live out of state.
VisitationCan I schedule a video visit with an inmate at Augusta Corrections Center?
It depends. Video visit availability varies by facility—some locations offer it, others don't. Where available, video visits typically require advance scheduling (at least 24 hours), and booking windows vary by site.
VisitationWhat ID and rules do visitors need to follow at Augusta Corrections Center?
Bring a valid government-issued photo ID that matches your visitor application. Minors must be listed on an approved adult’s application and attend with that approved adult. You’ll also need to follow the facility dress code and other on-site rules, including restrictions on certain wearable tech.
VisitationHow many phone numbers can an inmate at Augusta Corrections Center have on their approved call list?
Inmates and CCAP probationers/parolees at Augusta Corrections Center can have up to 15 telephone numbers on their approved call list.
CommunicationHow do I add or activate a phone number on a loved one's approved call list at Augusta?
Your loved one adds and manages numbers by dialing *44 through the auto‑enrollment system. A number only becomes active after the telephone subscriber completes the vendor’s automated consent/verification process.
CommunicationWho operates the inmate phone service at Augusta and how can I get set up to receive calls?
ConnectNetwork (Global Tel*Link) operates the inmate phone service. You can set up a prepaid account on the vendor site or call toll‑free 1‑800‑483‑8314 for help receiving calls.
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Did You Know?
Augusta Corrections Center, Va is a Virginia Department of Corrections facility. VADOC Operating Procedure 803.3 governs visitation at all VADOC units.
This guide is compiled from official facility documentation and community feedback. Learn how we verify