How to contact an inmate at Augusta Correctional Center

Last Updated on May 21, 2023

A friendly help guide for Augusta Correctional Center. Learn how to find an inmate and send letters, photos, and more.

How to contact an inmate at Augusta Correctional Center

This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:

  1. How to find an inmate online
  2. How to message an inmate
  3. Sending photos and postcards
  4. Frequently asked questions about Augusta Correctional Center
  5. Overview of Augusta Correctional Center
  6. Inmate services at Augusta Correctional Center

Here's a short video on how to contact an inmate at Augusta Correctional Center:

How to message an inmate

How to message an inmate at Augusta Correctional Center

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at Augusta Correctional Center .

Sending Photos and Postcards

How to send photos and postcards to Augusta Correctional Center

A great way to send love and support to loved one at Augusta Correctional Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Augusta Correctional Center.

Frequently asked questions about Augusta Correctional Center

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Augusta Correctional Center.

  2. How much does it cost to send a message to Augusta Correctional Center?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Augusta Correctional Center?

    You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Augusta Correctional Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.


    Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Augusta Correctional Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Augusta Correctional Center?
    Mailing address:

    Augusta Correctional Center
    1821 Estaline Valley Rd
    Craigsville , VA 24430
    (540) 997-7000

    Business hours:
    • Monday: Open 24 hours
    • Tuesday: Open 24 hours
    • Wednesday: Open 24 hours
    • Thursday: Open 24 hours
    • Friday: Open 24 hours
    • Saturday: Open 24 hours
    • Sunday: Open 24 hours

Overview of Augusta Correctional Center

Augusta Correctional Center (ACC) is a medium-security prison located in Craigsville, Virginia. The facility is designed to house adult male offenders, and it has a capacity of 1,097 inmates. The prison is operated by the Virginia Department of Corrections (VADOC) and is responsible for the custody and care of inmates who have been convicted of crimes in Virginia.

The ACC offers a variety of programs and services to help inmates prepare for their eventual release. These programs include educational and vocational training, substance abuse treatment, and various rehabilitation programs. The goal of these programs is to help inmates develop the skills and knowledge they need to successfully re-enter society and lead productive lives.

The ACC has a strong emphasis on safety and security. The prison is staffed by a team of highly trained correctional officers who are responsible for maintaining order and ensuring the safety of inmates, staff, and visitors. The facility is equipped with advanced security measures, including security cameras, metal detectors, and secure fencing.

Despite its focus on safety and security, the ACC has faced some challenges over the years. In 2018, a report by the Virginia State Board of Corrections found that the facility was overcrowded and understaffed, which led to safety concerns for both inmates and staff. The VADOC has since taken steps to address these issues, including hiring more staff and implementing new policies and procedures to improve safety and security.

Overall, the Augusta Correctional Center is an important part of Virginia's criminal justice

What services are provided by Augusta Correctional Center?

Augusta Correctional Center (ACC) is a maximum-security prison located in Craigsville, Virginia. The facility houses male inmates and offers various programs and services to help them rehabilitate and reintegrate into society. One of the primary goals of ACC is to provide inmates with educational and vocational opportunities that will equip them with the skills necessary to secure employment upon their release.

ACC offers academic and vocational training programs, including Adult Basic Education (ABE), General Educational Development (GED), and vocational training in areas such as carpentry, masonry, and horticulture. The facility also offers a culinary arts program, which teaches inmates how to prepare food and operate a commercial kitchen. In addition to vocational training, ACC has a robust substance abuse treatment program that includes both individual and group counseling sessions.

Inmates at ACC also have access to various religious and spiritual services. The facility has a chapel where religious services are held, and volunteers from local faith communities provide counseling and support to inmates. ACC also has a volunteer program that allows community members to visit the facility and engage with inmates, providing them with support and guidance.

ACC places a strong emphasis on reentry and preparation for release. The facility offers pre-release programs that include job readiness training, financial management, and life skills classes. Inmates also have access to reentry planning services that help them develop a plan for their release and ensure that they have the necessary resources and support to successfully reintegrate into society.

Overall, Augusta Correctional Center provides a wide range of programs and services designed to help inmates develop the skills and knowledge necessary to succeed upon their release. From vocational training to substance abuse treatment to reentry planning, ACC is committed to providing inmates with the tools they need to successfully reintegrate into society