Send Photos & Mail at Avenal State Prison

How to send messages, photos, and packages

Overview

For general questions, call Richard J. Donovan Correctional Facility at (916) 985-8610. CDCR is rolling out a new statewide communications provider for phone calls, video visits, and electronic messaging, so the platform at any given institution may change during the transition. Under statewide guidance, standard audio calls from institution phones and tablets are free. Video visits and electronic messaging typically require creating an account on the department's communications platform and adding prepaid funds when required. Some institutions may still use an older vendor during the rollout. Use whichever platform the site currently supports until migration is complete. For personnel or personnel-transaction questions, follow up through the listed CDCR contacts.

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Quick Facts

  • Richard J. Donovan Correctional Facility public phone number: (916) 985-8610.
  • California’s prison system is switching to a new statewide provider for phone calls, video visits, and electronic messaging.
  • Standard audio calls from institution phones and tablets are described as free under statewide guidance.
  • To use video visits or electronic messaging you generally must create an account on the department communications platform and add prepaid funds as required.

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Common Questions

How do I call Richard J. Donovan Correctional Facility?

Call Richard J. Donovan Correctional Facility at (916) 985-8610.

How can I set up video visits or electronic messaging with an inmate at Richard J. Donovan?

Create an account on the department's communications platform (web or mobile) and register for the service. Add prepaid funds through the app if required. Use whichever platform the institution currently supports while CDCR completes the statewide migration.

Are phone calls with incarcerated people free?

Standard audio calls from institution phones and tablets are described as free under statewide guidance. Video visits and electronic messaging may require prepaid funds.

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