How to send messages, photos, and packages
Family members can place phone orders for supplies through Union Supply—call 1-562-361-5719 or toll-free 1-855-247-0563. Submitting a visitation request? You'll need the Offender ID, your name, email, relationship, date of birth, and ID type. You must be 18 or older. Phone calls, video visits, and electronic messaging typically run through third-party vendors, each with its own rules, schedules, and fees. You'll usually create and verify a vendor account, add funds if required, then schedule visits or accept calls through that platform. Expect calls and messages to be monitored, and an approved contact list may be required.
Search for a loved one and send messages and photos in minutes.
Ordering a food package for someone at Bainbridge Treatment Center is pretty straightforward once you know which methods are allowed and what limits apply.
If your loved one is at Bainbridge Treatment Center, you can send them food packages through Union Supply. Georgia Department of Corrections runs this program for Integrated Treatment Facilities, and the process is straightforward—just follow the approved ordering steps and stay within the limits to avoid rejection.
Yes. The Georgia Department of Corrections allows Union Supply to deliver food packages to people housed at State Prisons, Integrated Treatment Facilities (ITFs), and Probation Detention Centers—including Bainbridge as an ITF. If you're an approved family member or friend, you can place an order through Union Supply using one of several ordering methods.
Call Union Supply at 1-562-361-5719 or toll-free 1-855-247-0563 to place a phone order.
The visitation request asks for the Offender ID, your name, email, relationship, date of birth, and ID type. It also states you must be 18 or older to select an option.
Yes—you'll need to create and verify an account with the approved communications vendor and fund it if required. For at-home video visits, you'll typically need a webcam-equipped computer or a smartphone/tablet with a camera, microphone, and stable internet connection.
You must order through the Georgia-approved vendor Union Supply using the vendor’s approved order form. Place the order by mail, phone (1-562-361-5719 or toll-free 1-855-247-0563), or fax (1-310-603-1188).
Yes. GDC sets spending and weight limits for vendor packages, so check the published limits before ordering. Every order includes a $2.95 non-refundable shipping and handling charge, and late orders won't be accepted.
You can download the Union Supply order forms and a PDF of the GDC guidance on food packages from the Georgia Inmate Package resources. Use the official order form and follow the instructions in the downloadable PDF when you prepare your order.
Already have a visit scheduled at Bainbridge Treatment Center? You can use the Georgia Department of Corrections (GDC) visitation tools to pull up that appointment and add visitors or cancel it.
Plans change. Maybe someone else wants to join your scheduled visit at Bainbridge Treatment Center, or maybe you can't make it anymore. The Georgia Department of Corrections (GDC) has tools for both situations — adding an approved person to an existing appointment or canceling altogether. Making changes through the official system keeps your visit accurate and avoids problems at check-in.
Visiting starts with getting approved. At Bainbridge Treatment Center, that means completing one specific document: the Georgia Department of Corrections (GDC) Visitation Request Form.
