How to Leave an Urgent Message for Someone at Baker County Detention Center
Need to get a time-sensitive message to someone at Baker County Detention Center? The fastest way is through the facility's urgent-message line. Here's the number to call, what information you'll need, and what happens after.
Baker County Detention Center has two phone lines for different purposes. Need information about a detainee? Call the general line at (904) 288-4600 between 8 a.m. and 4 p.m. But if you need to get an urgent personal message to someone inside - something time-sensitive that staff should pass along - use the urgent-message line instead.
Urgent message line: To leave an urgent message for a detainee, call (904) 259-3311 and be ready to provide the required identifying details.
Save these numbers before you call. For detainee information: (904) 288-4600, available 8 a.m. to 4 p.m. For urgent messages that need to reach a detainee: (904) 259-3311.
- ✓ General detainee information: (904) 288-4600 - 8 a.m.–4 p.m.
- ✓ Urgent message line: (904) 259-3311 - use this to leave an urgent message for a detainee
What Info to Have Ready
- ✓ Detainee’s first and last name
- ✓ Any aliases the detainee may use
- ✓ Detainee’s date of birth
- ✓ Detainee’s country of birth
- ✓ Detainee’s full name
- ✓ Detainee’s A-number (alien registration number)
- ✓ Your name
- ✓ Your telephone number (where you can be reached)
- Call the urgent-message line - Dial (904) 259-3311.
- Say you’re leaving an urgent message - Tell the staff member you need an urgent message passed to a detainee.
- Give the detainee’s identifying information - Provide the detainee’s full name and A-number (alien registration number).
- Leave your contact details - Give your name and a telephone number where you can be reached.
- Confirm what was taken down - Before you hang up, repeat the key details to make sure they were recorded correctly.
Tip: Ask the staff member to confirm the message has been recorded before you hang up.
Once you leave your message and callback number, staff will deliver it to the detainee. The full name and A-number help them find the right person quickly. Your phone number gives them a way to reach you if needed.
Can't get through on the urgent-message line? Try the general detainee information number, (904) 288-4600, between 8 a.m. and 4 p.m. One thing to know: detainees at Baker County Detention Center cannot receive incoming phone calls, so you can't call and have them pick up directly.
No incoming calls: Detainees at Baker County Detention Center cannot receive incoming phone calls.
The facility has tablets available for detainees. If you want to send a non-confidential message, check homewav.com for details on how that works.
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