Why Bannock County Jail's Online Roster Shows 'Access to this Page Is Forbidden' — and Next Steps
If you're trying to find someone on the Bannock County Jail roster and keep hitting an
Right now, the Bannock County jail roster page at /jail-roster/ loads a simple error:
The same thing happens at an alternate roster address some people try: /jailroster/jailroster.htm. Same forbidden message. Switching URLs won't fix it.
The roster isn't the only page affected. The county's courts/bonds page at /courts/bonds returns the same forbidden message. When multiple county pages throw identical errors, it usually points to a broader website issue - not just one roster page that got moved or deleted.
- Try a different browser - If you’re on Safari, try Chrome or Firefox (or vice versa) to rule out a browser-specific issue.
- Open a private/incognito window - This bypasses some stored login sessions and cached data that can cause odd access problems.
- Clear cache and cookies for the site - If your browser saved a broken redirect or old permissions, clearing site data can help.
- Switch devices or networks - Try your phone instead of a computer, or use mobile data instead of Wi‑Fi (or the other way around) to rule out a network block.
- Re-type the exact page paths - Use the exact Bannock County paths that are showing the error: /jail-roster/ and /jailroster/jailroster.htm.
Note: If you're seeing the same forbidden message across multiple Bannock County pages, a browser tweak probably won't help. Your fastest path is calling the county directly.
When the online roster throws a forbidden error - especially across multiple pages - you likely can't confirm custody status online. Focus on direct verification instead: find the jail or sheriff's office contact info through the county's main website or a trusted public directory, then call. This is also your best bet for time-sensitive questions about releases or bond information when /courts/bonds is blocked too.
- ✓ Call the jail or sheriff’s office and ask if the person is currently in custody
- ✓ Have the person’s full legal name ready (and date of birth if you have it)
- ✓ Ask if there’s an alternate way to confirm booking/status while the roster pages are inaccessible
- ✓ If you need to send money or handle release/bail questions, ask what methods are currently accepted
- ✓ If someone suggests using a third-party service, verify with the facility before paying or sharing personal information
Note: A roster page being down doesn't mean the jail is closed or that intake stopped. Call for confirmation and next steps.
Want to stay in the loop on county-wide updates? Bannock County offers an emergency alert system you can subscribe to. Alerts can come by text, email, pager, or voicemail depending on your preferences.
When you sign up, add your address. The county uses it to tailor alerts so you only get messages relevant to your area.
Note: Alerts are free to receive, but standard text messaging rates may apply.
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- ✓ Full legal name (spell it the way it appears on a driver’s license or court paperwork)
- ✓ Date of birth
- ✓ Any booking number or case number you have
- ✓ Your callback number and email
- ✓ Your relationship to the person you’re asking about
- ✓ A short list of questions (custody status, next court date, bond/release steps, how to send money)
- ✓ Ask the staff member what identification or details they require if you need to come in person
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