Sending Packages and Release Clothing to Someone at Bedford Hills: What Families Need to Know

Bedford Hills follows a vendor-only package policy. You can't bring packages during visits or mail most items directly from home - they need to come straight from a vendor. There's one exception: family and friends can provide up to two non-food packages per calendar year. If you've been planning to drop something off on visiting day or ship a box yourself, switch to vendor orders for nearly everything.

Ordering through a vendor isn't enough - the labeling matters too. The return address must be printed or affixed by the vendor. Handwritten return addresses won't cut it. If the return address isn't vendor-printed, the package won't reach your loved one.

Release clothing follows different rules, but the timing window is strict. Family or friends can deliver personal clothing for release directly to the facility - but only between two weeks and 72 hours before the scheduled release date. Send it too early or too late, and you risk delays at the worst possible moment.

• ✓ Cellphones
• ✓ Smart watches
• ✓ Similar electronic items

1. Use a vendor for regular packages - plan on ordering through a vendor rather than mailing a box yourself.
2. Confirm the vendor prints/affixes the return address - handwritten return addresses can stop delivery.
3. Double-check the shipment is truly vendor-originated - the package needs to come directly from the vendor to be permitted.