Benton County Jail, AR
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Guides for This Facility

How to Send Money to Facility
You can add money for commissary or phone calls by calling the right provider, or by making a deposit in person at the Sheriff's Office lobby during set hours.
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Visiting Benton County Jail: How the Video Visits, Time Blocks, and Trustee Hours Work
Visiting at Benton County Jail is straightforward once you know the schedule. Every visit happens by video—either on-site at the jail or remotely from home.
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Why You Can’t Call an Inmate at Benton County (and Conflicting Info About Collect vs. Prepaid Calls)
Trying to reach someone at Benton County Jail, AR by phone? Here's the frustrating truth: you can't call them directly. The phone policy only works one way, the payment info seems to contradict itself, and getting set up takes a little legwork.
Read GuideAt a Glance
Visitation
- Remote video visits are allowed seven days a week at the visitor’s expense and follow the same daily time windows as onsite visits.
- Onsite visitation for general-population inmates occurs Monday–Friday during specified morning, midday, and evening windows.
- Trustees are offered extended visiting hours to accommodate work schedules.
Communication
- All inmate visitation at Benton County Jail is conducted by video and may be on-site or remote.
- Inmates can only place outgoing calls; incoming calls are not permitted.
- One source states calls are collect-only and that inmates are not provided a way to locate phone numbers.
Sending Money
- To add money to a commissary account, contact Keefe Commissary by phone or visit the Sheriff’s office lobby during posted lobby hours (excluding holidays).
- To add money to an inmate phone account, contact Correct Solution by phone or visit the Sheriff’s office lobby; all inmate calls are prepaid.
- The inmate’s full name and ID number must be clearly printed on the outside of any envelope or postcard to ensure proper posting.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Benton County Jail offers remote video visitation seven days a week at the visitor's expense. These remote sessions run within the same daily time windows as onsite visits. For general-population inmates, onsite visitation is scheduled Monday through Friday in separate morning, midday, and evening blocks rather than one continuous period. Trustees get extended visiting hours to work around their job assignments, but visits must be scheduled during non-working hours. Schedule your visit in advance, set up any required vendor account before trying to connect, and arrive on time since late arrivals may be shortened or denied. Check the facility page or vendor site for the latest schedule and any account or ID requirements before you go.
Read full guideCommunication
Benton County Jail only allows inmates to make outgoing phone calls. The facility does not accept incoming calls to inmates. Current sources use both collect-call language and statements that inmate calls are prepaid, so the exact billing setup is unclear. For phone-related funds, you can use Correct Solution or add money at the sheriff's office lobby during posted hours. All visitation at this facility is handled through video visits, either on-site at the jail or remotely. Set up an account with the approved communications vendor, keep that account funded, and use a compatible device before scheduling a video visit.
Read full guideSending Money
Adding money to an account at Benton County Jail goes through the facility's vendor channels. For commissary funds, contact Keefe Commissary by phone or visit the Sheriff's office lobby during posted hours (services are not available on holidays). For phone money, contact Correct Solution or visit the lobby to add prepaid calling funds. Inmate calls at this facility are prepaid, so funds need to be added before calls can be made. If you mail anything related to funds or account paperwork, clearly print the inmate's full name and ID number on the outside of the envelope or postcard so it gets posted correctly. Other deposit options may include online payment portals, in-person kiosks or lobby windows, and mailed money orders, depending on the vendor's instructions.
Read full guideCommon Questions
Showing 6 of 9Are remote (video) visits available at Benton County Jail?
Yes. Remote video visits are available seven days a week at the visitor’s expense, and they use the same daily time windows as onsite visits. Set up any required vendor account before attempting to connect.
VisitationWhen are onsite visiting hours at Benton County Jail?
Onsite visitation for general-population inmates is scheduled Monday through Friday in morning, midday, and evening time blocks rather than one continuous visiting period. Check the facility page or vendor site for the exact block times before you plan a visit.
VisitationDo trustees have special visiting hours at Benton County Jail?
Yes. Trustees are offered extended visiting hours to accommodate work schedules, but trustee visits must occur during the trustee’s non-working hours. If you are a trustee, confirm your allowed visiting windows with the facility before planning a visit.
VisitationCan I call an inmate at Benton County Jail?
No. Inmates can only make outgoing calls, and Benton County Jail does not accept incoming calls to inmates.
CommunicationAre phone calls at Benton County Jail collect or prepaid?
Sources conflict. One describes calls as collect-only and says inmates are not provided a way to locate phone numbers, while another says calls are prepaid and funds can be added through Correct Solution or at the sheriff’s lobby.
CommunicationHow do I set up a video visit with an inmate at Benton County Jail?
Benton County Jail uses video visitation for all visits, either on-site or remotely. In general, you will need to create an account with the approved communications vendor, keep funds in that account, and use a compatible device before scheduling.
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Did You Know?
All visits at Benton County Jail in Arkansas are conducted by video. You can do video visits on-site at the jail or remotely from home.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify