How to Mail an Inmate at Benton County (Smart Communications): Addressing, Scanning, and Post‑Release Access
Mail sent to people at Benton County goes through Smart Communications, gets scanned, and shows up on a kiosk for the inmate to read. Here's how to address it correctly and what happens after you drop it in the mailbox.
Send all mail to Smart Communications at this address - write it exactly as shown, with the inmate's name and ID on the second line: Smart Communications – Benton County Sheriff's Office, INMATE NAME-ID NUMBER, P.O. Box 9118, Seminole, FL 33775-9118.
Example: Smart Communications – Benton County Sheriff’s Office / INMATE NAME-ID NUMBER / P.O. Box 9118 / Seminole, FL 33775-9118
Print the inmate's name and ID number clearly on the envelope or postcard. Smart Communications uses this info to route your mail to the right account. Sloppy handwriting or a missing ID can delay delivery - or prevent it entirely.
Address line to copy: INMATE NAME-ID NUMBER (placed directly under “Smart Communications – Benton County Sheriff’s Office” before the P.O. Box line).
Benton County scans all regular postal mail - postcards, letters, greeting cards. The inmate won't hold the original paper in their hands. Instead, they view a digital copy on the facility kiosks.
Note: Your mail gets converted to a digital image for the kiosk - the original paper isn't handed over.
While in custody, inmates view scanned mail on the kiosks. After release, they can still access everything. Just log into the SmartJailMail website with the inmate number and password to download photos, messages, and postal mail for free.
Smart Communications runs the SmartInmate platform for family and friends who want to connect through the same system the jail uses. Signing up is free and quick - worth doing if you want everything in one place.
Tip: If you're the one being released, hang onto your inmate number and password. You'll need them to download your photos, messages, and mail for free after you're out.
Pre Send Checklist
- ✓ Address it exactly to: Smart Communications – Benton County Sheriff’s Office, INMATE NAME-ID NUMBER, P.O. Box 9118, Seminole, FL 33775-9118
- ✓ Clearly print the inmate’s name and ID number on the outside so it posts to the correct account
- ✓ Expect your letter/card to be scanned and viewed on inmate kiosks (not delivered as the original paper)
- ✓ If you’re unsure about any limits not covered here (like paper size, photos, or content restrictions), confirm the current rules with the facility before you mail it
Note: Mail rules go beyond addressing and scanning. If you're sending something that might raise questions, check with the facility first to avoid delays.
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