How to visit, scheduling, dress code, and visitor requirements
All visits at Big Muddy River must be scheduled in advance through the facility's signup link, so plan ahead before making the trip. Video visitation is available daily—follow the posted hours and log in at the recommended time so you don't miss your session. Before visiting, the incarcerated person typically needs to add you to their approved visitors list, and the facility must clear you under standard Illinois procedures. Whether visiting on-site or by video, visits run within set time windows and facility rules apply. For in-person visits, bring a current, readable photo ID. Staff will check your identification and search you, your vehicle, and your belongings on arrival.
Search for a loved one and send messages and photos in minutes.
Visits go smoother when you show up with only what's allowed. Use this checklist to avoid getting turned away at Big Muddy River for bringing the wrong items—or having nowhere to put them.
Your first visit goes smoother when you handle the paperwork and scheduling upfront. Here's how to confirm who you're visiting, make sure you're approved, book a time online, and show up with everything Big Muddy River Correctional Center requires at check-in.
Setting up a video visit at Big Muddy River comes down to registering with the right system and understanding the limits. Here's how to get started and what to expect once you're approved.
Sign up in advance using Big Muddy River's specified signup link. Schedule early to get an available slot and complete any required pre-approval steps.
Yes. Big Muddy River offers video visitation daily. Follow the facility's posted hours and log in at the recommended time provided for your visit.
Bring a current, readable photo ID. Expect staff to search you, your vehicle, and your belongings; if you refuse a search, you can be turned away.
If your loved one is at Big Muddy River, their phone service is part of Illinois' statewide switch from Securus to ICSolutions. Here's what the timeline looks like, what transfers automatically, and what you'll need to do to avoid losing money or missing calls.
Mail at Big Muddy River follows Illinois Department of Corrections (IDOC) rules — most personal mail gets converted into scanned images. Here's what gets scanned, what doesn't, and one common item that's flat-out prohibited.
Need someone at Big Muddy River to stop contacting you? Use the Mail Stop and Phone Restriction Request form. Fill it out and submit it to the facility Warden—they'll handle blocking mail, phone contact, or both.
