Big Sandy Regional Detention Center, KY
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Find an Inmate at Big Sandy Regional Detention Center, KY
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Guides for This Facility
How to Visit Facility
Before you plan a visit, check the facility's posted office hours and closure days so you don't make a wasted trip.
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How to Contact an Inmate at Big Sandy Regional Detention Center (KY)
If you need to support someone in custody, start with the communication methods the facility actually publishes, and double-check anything that involves money.
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Alert — Apple Pay / $2,500 Bond Scam Targeting Big Sandy Families
If someone calls claiming you can pay $2,500 through Apple Pay to get your family member released—it's a scam. Don't send money.
Read GuideAt a Glance
Visitation
- The facility office hours are Monday through Friday from 8:00 AM to 4:00 PM and it is closed on Saturdays, Sundays, and designated holidays.
- Visitors typically must complete a visitor information form and be approved before they can attend visits.
- Approved visitors usually need to schedule visits in advance through the facility’s scheduling system.
Communication
- Big Sandy states it does not call family members soliciting money and does not authorize outside agencies to make such calls.
- To fund an inmate's TouchPay account at Big Sandy, send the required information by email to administrator@bsrdc.com.
- If you have already been added to an inmate's contact list recently or in the past, you can skip the TouchPay email step.
Sending Money
- To fund an inmate's account through TouchPay at Big Sandy, email administrator@bsrdc.com.
- TouchPay deposits require the inmate name, name on the card used, gender, relationship to the inmate, and the depositor's address.
- If you have already been added to an inmate's contact list recently or in the past, you can skip the TouchPay email step.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visiting someone at Big Sandy Regional Detention Center takes a little planning, especially your first time. The public office hours are Monday through Friday, 8:00 AM to 4:00 PM, and the facility is closed Saturdays, Sundays, and designated holidays. Before making plans, confirm where the person is currently housed. Transfers can change when and where visits are allowed. Most Kentucky facilities require you to complete a visitor information form, then wait for a background check and formal approval before being added to the visitor list. Once approved, visits are usually scheduled in advance through the facility's system (an online vendor, email, or a lobby kiosk, for example). Also confirm whether your visit will be in-person or video.
Read full guideCommunication
Kentucky detention facilities typically handle communication through phone calls, video visits, secure messaging or tablets, and mail, often through a third-party vendor. Calls and electronic messages are commonly monitored or recorded, and you may need an approved account before scheduling video visits or receiving messages. Big Sandy Regional Detention Center specifically warns families about bond scams. The facility says it does not call relatives to solicit money, including reports of scammers demanding $2,500 through Apple Pay to "get someone out." To fund an inmate's TouchPay account, email the required information to administrator@bsrdc.com. You can skip that step if you've already been added to the inmate's contact list.
Read full guideSending Money
Big Sandy Regional Detention Center accepts TouchPay deposits for inmate accounts. You'll need to email administrator@bsrdc.com with the required information: the inmate's name, the name on the card being used, your gender, your relationship to the inmate, and your address. Already on the inmate's contact list? Big Sandy says you can skip the email step. One thing to keep in mind: a large Telmate/TouchPay-related data exposure was reported in August 2020. If you have security concerns or prefer a different payment channel, ask the facility about other deposit options.
Read full guideCommon Questions
Showing 6 of 9What are the Big Sandy Regional Detention Center office hours?
Big Sandy Regional Detention Center’s public office hours are Monday through Friday from 8:00 AM to 4:00 PM. The facility is closed on Saturdays, Sundays, and designated holidays.
VisitationHow do I get approved to visit someone at Big Sandy Regional Detention Center?
Fill out a visitor information form and submit it as directed by the facility or the inmate. The jail typically runs background checks and adds approved visitors to the inmate's list before any visits are allowed.
VisitationHow do I schedule a visit at Big Sandy Regional Detention Center?
Once you're approved, schedule your visit using the facility's scheduling method. This could be an online vendor, email, or a lobby kiosk. Check the facility's visitor information page or call the jail during office hours to confirm the correct process.
VisitationHow do I add money to an inmate's account at Big Sandy Regional Detention Center?
To fund an inmate’s TouchPay account, send the required information by email to administrator@bsrdc.com. If you were recently added to the inmate’s contact list (or were added in the past), you can skip the email step.
CommunicationWill Big Sandy call me to ask for money to bond someone out?
No. Big Sandy says it does not call family members to solicit money, and it does not authorize outside agencies to make those calls.
CommunicationWhat bond scams should Big Sandy families watch for?
Big Sandy warns about scammers calling families and demanding a large Apple Pay payment (one reported example was $2,500) to secure a release. Don't send money in response to unsolicited calls. Always confirm payment instructions directly through facility contacts listed on official pages.
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Did You Know?
To fund an inmate's account through TouchPay at Big Sandy Regional Detention Center in Kentucky, send the required information by email to administrator@bsrdc.com.
This guide is compiled from official facility documentation and community feedback. Learn how we verify