Big Sandy Regional Detention Center, KY

Visiting someone at Big Sandy Regional Detention Center takes a little planning, especially your first time. The public office hours are Monday through Friday, 8:00 AM to 4:00 PM, and the facility is closed Saturdays, Sundays, and designated holidays. Before making plans, confirm where the person is currently housed. Transfers can change when and where visits are allowed. Most Kentucky facilities require you to complete a visitor information form, then wait for a background check and formal approval before being added to the visitor list. Once approved, visits are usually scheduled in advance through the facility's system (an online vendor, email, or a lobby kiosk, for example). Also confirm whether your visit will be in-person or video.

Kentucky detention facilities typically handle communication through phone calls, video visits, secure messaging or tablets, and mail, often through a third-party vendor. Calls and electronic messages are commonly monitored or recorded, and you may need an approved account before scheduling video visits or receiving messages. Big Sandy Regional Detention Center specifically warns families about bond scams. The facility says it does not call relatives to solicit money, including reports of scammers demanding $2,500 through Apple Pay to "get someone out." To fund an inmate's TouchPay account, email the required information to administrator@bsrdc.com. You can skip that step if you've already been added to the inmate's contact list.

Big Sandy Regional Detention Center accepts TouchPay deposits for inmate accounts. You'll need to email administrator@bsrdc.com with the required information: the inmate's name, the name on the card being used, your gender, your relationship to the inmate, and your address. Already on the inmate's contact list? Big Sandy says you can skip the email step. One thing to keep in mind: a large Telmate/TouchPay-related data exposure was reported in August 2020. If you have security concerns or prefer a different payment channel, ask the facility about other deposit options.