How to send messages, photos, and packages
Big Spring Correctional Institute uses TRUFONE to monitor inmate phone calls and electronic communications. The system can collect calling lists, call recordings, demographic data, and other intelligence for law enforcement. All regular calls go through the facility's monitored systems—third‑party calling arrangements aren't allowed. Attorney calls may be unmonitored in certain circumstances. For electronic messaging, Big Spring uses TRULINCS. It's text‑only (no attachments) with a 13,000-character limit per message. Both you and the incarcerated person must be approved before exchanging messages. Services and sign‑up steps can vary, so follow the vendor enrollment process and check the facility page for current registration, account setup, scheduling, and payment details.
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TRULINCS is the Bureau of Prisons' email-style messaging system. Once you understand the approval rules and limits, it's one of the easiest ways to stay in regular contact with someone at Big Spring.
Yes—all phone calls at Big Spring route through monitored facility systems. Third‑party calling arrangements aren't allowed. Attorney calls may be unmonitored in certain circumstances under facility policy.
TRULINCS messaging is text‑only—no attachments—with a 13,000-character limit per message. Both the inmate and the contact must be approved before anyone can send or receive messages.
Yes. Big Spring uses TRUFONE to monitor inmate communications and collect data including calling lists, call recordings, demographic information, and intelligence used by law enforcement.
No. Inmates generally can't receive packages from home without prior written approval. Even with approval, only limited items—like release clothing or authorized medical devices—may be accepted.
Yes. Staff inspect general correspondence, and special incoming mail gets opened in front of the inmate for a physical contraband check.
Send them directly from publishers or approved sellers. Books and magazines mailed from a family member’s home won’t be accepted.
Getting approved to visit at Big Spring FCI comes down to two things: being added to the person's approved visiting list and clearing the Bureau of Prisons (BOP) screening. Handle the paperwork carefully, and you'll avoid the most common delays.
Visiting at Big Spring comes down to one basic rule: you can only visit if the inmate has added you to their visiting list and you've been cleared by the BOP. The big limiter for many families? Friends and associates are capped at 10 approved non-relative visitors.
