How to Contact an Inmate at Facility

Custody level shapes everything. It determines how much supervision an inmate receives and what privileges they have access to: programs, jobs, canteen, visits, and phone calls. If one person on your approved list can call or visit but another cannot, custody level is usually why.

Getting conflicting answers? The Mississippi Department of Corrections Central Office can clarify the rules. Call 601-359-5600, or send mail to 301 North Lamar Street, Jackson, MS 39201.

Steps-to-follow

• ✓ Confirm the inmate’s custody level, since privileges like visits and telephone access are based on custody level.
• ✓ Call the Mississippi Department of Corrections Central Office at 601-359-5600 to confirm the current communication rules that apply.
• ✓ If you need to write to the Central Office, use 301 North Lamar Street, Jackson, MS 39201.

Before reaching out, verify the inmate's current custody level and what that level allows. Custody level controls access to visits, phone calls, mail privileges, canteen, and program participation. Knowing this upfront saves you from wasted trips, rejected requests, or missed calls.

For an official answer, call the Mississippi Department of Corrections Central Office at 601-359-5600. Need to send documentation or a written request? The address is 301 North Lamar Street, Jackson, MS 39201.