How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Boone County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Boone County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Boone County Jail.

Frequently asked questions about Boone County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Boone County Jail.

2. How much does it cost to send a message to Boone County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Boone County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Boone County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Boone County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Boone County Jail?

   Mailing address:

   Boone County Jail
   3020 Conrad Ln
   Burlington, KY 41005
   Phone: (859) 334-2143

   Business hours:

   • Monday: Closed
   • Tuesday: Closed
   • Wednesday: Closed
   • Thursday: Closed
   • Friday: Closed
   • Saturday: 7:00 AM – 12:00 PM
   • Sunday: 7:00 AM – 12:00 PM

5. What are the visiting hours at Boone County Jail?

   Visiting hours at Boone County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (859) 334-2143 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Boone County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Boone County Jail for their specific mail policies.

7. How do I send money to an inmate at Boone County Jail?

   You can send money to an inmate at Boone County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Boone County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Boone County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Boone County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Boone County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Boone County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Educational advancement and personal transformation form the cornerstone of opportunities available to those incarcerated at Boone County facilities in Missouri. Through carefully structured offerings that emphasize both academic achievement and practical skill development, individuals can engage in meaningful pathways toward rehabilitation and successful community reintegration. The facility's comprehensive approach recognizes that sustainable change requires addressing multiple facets of personal development, from foundational literacy to specialized vocational competencies.

Academic enrichment serves as a fundamental component of the facility's educational framework, where those incarcerated may access education programs designed to address varying levels of academic preparation. Tutoring programs typically provide individualized support to help participants overcome educational barriers and achieve their learning objectives. Furthermore, vocational training offerings often include hands-on instruction in trades and technical skills that align with regional employment opportunities, enabling participants to develop marketable competencies that can facilitate successful workforce entry upon release.

Therapeutic interventions and specialized support services complement the educational foundation through targeted programming that addresses underlying challenges. Substance abuse treatment may furnish evidence-based approaches to addiction recovery, while dual diagnosis treatment typically addresses the complex intersection of mental health and substance use disorders. Furthermore, commercial driving (CDL) preparation often includes comprehensive instruction in transportation industry standards and safety protocols, providing those incarcerated with access to a stable career pathway that offers significant employment potential in Missouri's logistics and transportation sectors.

Daily Life & Visitation

Strong bonds with family members and fellow residents form the cornerstone of daily existence for those incarcerated at Boone County Jail, where maintaining meaningful connections helps individuals navigate their time within the facility's structured environment. Those incarcerated now follow carefully organized daily routines that furnish stability and purpose, with wake-up calls typically occurring in the early morning hours, followed by scheduled meal times, programming activities, and designated periods for personal hygiene and recreation. The facility regularly provides opportunities for residents to participate in educational classes, substance abuse counseling, and vocational training programs that help prepare them for successful reintegration into their communities.

Housing arrangements generally consist of dormitory-style living units or smaller cells, depending on classification levels and available space, where those incarcerated share common areas for meals, television viewing, and social interaction with their peers. Furthermore, the dining experience typically involves scheduled meal times in a central cafeteria area, where residents can maintain social connections while consuming nutritionally balanced meals prepared by facility staff and sometimes assisted by those incarcerated in kitchen work assignments. Personal property allowances usually include basic hygiene items, limited clothing, and approved reading materials, while commissary services may offer additional snacks, toiletries, and writing supplies for those with available funds.

Recreational activities generally furnish essential outlets for physical exercise and social engagement, with common areas often featuring television viewing, card games, and conversation spaces where residents can build supportive relationships during their incarceration. Although security protocols necessarily govern all interactions, visitation policies typically allow family members and approved friends to maintain regular contact through scheduled in-person visits, telephone calls, and written correspondence. Work assignments within the facility may include kitchen duties, cleaning responsibilities, and maintenance tasks that provide structure while allowing those incarcerated to contribute meaningfully to the facility's daily operations and develop valuable work skills for their eventual return to the community.