How to Send Money to an Inmate at Boone County Jail: Commissary vs. Phone Minutes

First, figure out what you're actually paying for. Boone County Jail uses separate systems for commissary and phone minutes. For commissary funds, you have two options: deposit money at the kiosk in the jail lobby, or deposit online through JailATM. For phone minutes, deposits go through InmateSales. You can call 877-998-5678 or use the InmateSales website. Snacks, hygiene items, or other commissary purchases? Use the lobby kiosk or JailATM. Helping your person make phone calls? Use InmateSales. Keeping that split straight is the single best way to avoid headaches.

1. Go to the kiosk in the jail lobby. This is one of the approved ways to place money on an inmate’s account for commissary.
2. Follow the kiosk prompts to add commissary funds. Use the on-screen steps to complete the deposit to the inmate’s commissary account.

Can't make it to the lobby kiosk? Boone County Jail also accepts online commissary deposits through JailATM. It serves the same purpose as the kiosk, just handled through the JailATM site instead.

1. Call InmateSales at 877-998-5678. This is the toll-free option Boone County Jail lists for adding money for phone minute usage.
2. Complete the deposit for phone minutes. Follow the phone prompts or instructions you are given to put funds on the inmate’s phone minutes account.

You can also add phone minutes online through InmateSales. This is strictly for phone time, so don't confuse it with commissary deposits made through the lobby kiosk or JailATM.

Practical Notes

• ✓ If you are funding commissary, use the jail lobby kiosk or JailATM (not InmateSales).
• ✓ If you are funding phone minutes, use InmateSales (call 877-998-5678 or use the InmateSales website).
• ✓ Before you submit a deposit, double-check you selected the correct destination (commissary vs. phone minutes) so the money goes where you intended.