How to Send Money to Someone at Bourbon County Detention (commissary, phone time, gift baskets)

The Bourbon County Detention website lists several things you can pay for on someone's behalf. Commissary deposits let your person buy approved items inside. The site also offers gift baskets and e-cigarettes through specific vendor links. For communication, friends and family can fund phone calls, "chirping," and other messaging options. Not sure which you need? Figure out what you're covering - commissary spending, a gift order, or phone/messaging - then head to the Inmate Information section on the facility's website. That's where you'll find links to the right vendor pages.

To make a commissary deposit, start on the Bourbon County Detention website and look for the Inmate Information section. That's where you'll find links to the correct vendor portals. Using the jail's own links matters - commissary systems can look similar across counties, but you need the portal specifically tied to this facility.

Those same vendor pages handle gift baskets and e-cigarettes. Once you're on the vendor site, follow their prompts for available items, ordering steps, and any product restrictions. Don't assume a specific item is always available the same way. Availability and ordering details are controlled by the vendor's page for this facility. Stick to what's shown for Bourbon County Detention and complete the order exactly as outlined.

The facility says friends and family can pay for phone calls, "chirping," and other communication options. In practice, you'll be routed through the jail's listed vendor pages to set up funding. Trying to add phone time or enable messaging? Start from the Inmate Information section and use the vendor links there. Those pages show current setup options for communication services at this facility.

1. Go to the facility’s Inmate Information section - use it to find the phone/messaging (“chirping”) vendor option the jail lists.
2. Follow the vendor’s setup and payment prompts - add funds or choose the communication option you’re trying to pay for.
3. Call customer service if you get stuck - the inmate-sales vendor customer service number listed is 702-829-3001.

If the inmate portal acts up, you're not alone. The portal at https://inmateportal.cadmusscribe.com/brk has shown error messages saying the application may stop responding until reloaded. If you hit that screen, don't assume your payment went through - treat it as a technical glitch and retry carefully.

• ✓ Reload the page if you see an error stating the application may not respond until reloaded
• ✓ Try a different browser or device if the portal keeps failing
• ✓ Call vendor customer service at 702-829-3001 for help with inmate sales/deposit issues
• ✓ Save screenshots and any confirmation/receipt details you do receive
• ✓ If you can’t complete a payment through the listed vendor options, contact the facility for guidance

Pre Send Checklist

• ✓ Confirm the person’s identifying details (use the exact name/ID shown in the facility’s inmate information tools)
• ✓ Decide what you’re paying for: commissary deposits, phone/“chirping”/communication, gift baskets, or e-cigarettes
• ✓ Start from Bourbon County Detention’s Inmate Information section and use the vendor links shown there
• ✓ If you need vendor help, use customer service at 702-829-3001
• ✓ Keep screenshots and receipts after any deposit or order submission
• ✓ If you’re unsure you’re using the correct option for Bourbon County Detention, contact the facility before sending money