How to send messages, photos, and packages
To receive phone calls from someone at Boyd Unit, register your telephone number at texasprisonphone.com. The name on your ID must match the name on the phone listing or bill. Inmate phones are generally available from 5:00 a.m. to 12:00 a.m., with calls limited to 30 minutes and a one‑minute warning before disconnect. All calls may be monitored and recorded, except calls to the inmate's attorney of record. Inmates can only call approved number types: home landlines, post‑paid cell phones, and pre‑paid cell phones. Boyd Unit also offers Securus remote video visits—60 minutes for $10.00, limited to one per inmate per month. For issues with inmate phone, e‑messaging, tablets, or Securus video, contact the agency's Inmate Technology Services Contract Manager.
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Writing to someone at the Boyd Unit? Most personal mail doesn't go directly to the unit anymore. Since September 6, 2023, it routes through TDCJ's digital mail processing center, where staff scan it and deliver it to the inmate's secure tablet.
Sending a letter, card, or photos to someone at Boyd Unit? Everything now goes through TDCJ's Digital Mail Processing Center. Here's how to address it correctly — plus what still needs to go directly to the unit.
Yes. All calls at Boyd Unit are subject to monitoring and recording except calls to the inmate’s attorney of record.
Inmates may call home landlines, post‑paid cell phones, and pre‑paid cell phones. Calls to internet calling services, 800 numbers, businesses, pay phones, and international numbers aren’t allowed.
Phones are generally available from 5:00 a.m. to 12:00 a.m. Calls are limited to 30 minutes, and you’ll hear a one‑minute warning before the call disconnects.
Put the inmate’s full name and TDCJ number on the envelope, include your full return address, and send it to PO Box 660400, Dallas, TX 75266-0400.
Personal mail is processed through TDCJ’s digital mail system: it’s scanned at a central facility and uploaded to the inmate’s secure tablet. If the inmate does not have a tablet, facility procedures determine how the content is provided.
Yes. Stationery is available through the indigent correspondence supply program, and it can also be purchased through the unit commissary or via eCommDirect.
A few quick checks before you leave can save you a long drive and a cancelled visit. Run through this list before heading to Boyd Unit.
Planning a weekend visit to the Boyd Unit? Here's what you need to know about hours, how the two-hour window actually works, and what the online scheduler is really telling you.
Planning a visit to the Boyd Unit? Here's what you need to know about the standard TDCJ schedule, how the weekly visiting cycle works, and the limits that apply to different visit types.
