Before You Email Broadwater County Sheriff’s Office: What You Need to Know
Email works fine for non-urgent questions, but Broadwater County Sheriff's Office warns about delays and privacy risks. Here's how to decide when calling makes more sense—and what to leave out of any message you send.
Before you hit send, make sure email is actually the right choice. The sheriff's office contact page makes clear that email isn't monitored around the clock. Anything time-sensitive? Call instead. Emergencies go to 911.
Broadwater County Sheriff's Office doesn't monitor email 24/7. Messages sent at night, on weekends, or during busy stretches may sit unread for a while. If you need a quick response, call the office directly. For emergencies, call 911.
If it’s urgent: Call 911 for emergencies. For urgent matters that need the office’s attention, call Broadwater County Sheriff’s Office instead of emailing.
The sheriff's office also warns that plain-text email isn't secure. Messages can't be guaranteed confidential or protected from interception. Even if your question seems routine, don't include confidential, sensitive, or personal information in your email.
Keep it out of email: Don’t include sensitive personal details (for example, Social Security numbers, driver’s license/state ID numbers, bank or card numbers, or medical information).
The site's disclaimer is clear: by emailing the office, you're agreeing that nothing you send is confidential, sensitive, or personal. If you need to share something private, pick up the phone instead.
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- ✓ Call 911 if this is an emergency and needs immediate response.
- ✓ Call Broadwater County Sheriff’s Office at 406-266-3441 (24-hour) if your issue is urgent or time-sensitive - don’t rely on email.
- ✓ Call instead of emailing if you need to share confidential, sensitive, or personal information.
- Strip out anything sensitive - Before you hit send, make sure your message contains no confidential, sensitive, or personal information.
- Plan for a delay - The office says the email account is not monitored 24/7, so you may not get a quick response.
- Escalate by phone if timing matters - If the situation becomes urgent, call Broadwater County Sheriff’s Office at 406-266-3441 (24-hour) rather than waiting on email.
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